THE OPPORTUNITY: CARE COORDINATOR - NORTH WEST

At Irish HomeCare, we are passionate about people—our dedicated team and those we care for in the community. As an approved home support provider, we are committed to the highest standards of excellence, professionalism, and client-centered care that is safe, effective, and focused on delivering a superior client experience.
Due to our continued growth, we are seeking a Care Coordinator to join our Sligo office. This is an excellent opportunity to work within a supportive team environment, coordinating care services within a specified region.
If you have experience in a care environment or strong customer service skills and are eager to advance your career, this role could be the perfect fit. Comprehensive training will be provided to ensure your success.

THE PERSON: ESSENTIAL REQUIREMENTS

• Experience of working in a care or related environment
• Qualification in Health Care or Social Care desirable but not essential
• Customer service orientation and able to build good relationships
• Excellent proficiency in IT and possess a good telephone manner
• Team player with a respectful and inclusive approach
• Organised, positive and resilient
  If you have a passion for delivering exceptional care in the community and meet the above criteria for this role, please submit your CV and cover letter.
  This role will be subject to the normal screening process including Garda Vetting.
  Job Types: Full-time, Part-time

Experience:

• homecare/healthcare: 1 year (preferred)

Work authorisation:

• Ireland (required)

Work Location: On the roa

• Communicate effectively with the HSE re homecare packages and coordinate services for clients
• Accept, allocate and process referrals for new work in accordance with carer capacity in an area
• Organise carer & client work schedules that maximise capacity
• Liaise with clients and their representatives about their care and offer support when required
• Work closely with managers, team leaders and carers to optimise care delivery
• Monitor the delivery and quality of care; follow-up on care concerns and produce monitoring reports
• Promote the principles of person-centred care ensuring clients are treated with dignity and respect