Care Coordinator at Suvida Healthcare

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

0.0

Posted On

25 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Follow-ups, Durable Medical Equipment Processing, Call Triage, Hospital Record Retrieval, Clinical Clerical Tasks, Collaboration, Care Coordination, Communication, Organizational Skills, Time Management, Bilingual, Chronic Care Management, Medical Assisting, Patient Discharge Planning, Performance Improvement, Care Gap Closure

Industry

Hospitals and Health Care

Description

What You’ll Do - Job Responsibilities Position Summary The Care Coordinator will play a pivotal role in delivering high-quality care to our patients at Suvida Healthcare. Working closely with the Nurse Care Manager, the Care Coordinator will be responsible for conducting daily patient follow-ups, processing durable medical equipment (DME) and home health orders, triaging calls, retrieving hospital records for recently admitted patients, and performing other clinical clerical tasks within the scope of practice for high-risk patients. Additionally, the Care Coordinator will undertake other tasks as assigned by the Nurse Care Manager. Responsibilities Conduct daily patient follow-ups for high-risk patients within the Chronic Care Program Process DME and home health orders efficiently and accurately Receive inbound triage calls from patients and coordinate appropriate responses to acute patient needs Retrieve hospital records for patients recently admitted to external facilities Perform clinical clerical tasks to support the Chronic Care Program and Transition of Care Programs Assist in procedures within the Medical Assistant scope of practice for high-risk patients Collaborate closely with the Nurse Care Manager to ensure seamless patient care delivery Identify and address barriers to care for high-risk patients Coordinate patient care progression throughout the continuum, including transitions from acute and post-acute settings to home or other transitional care facilities Communicate effectively with physicians, nursing staff, and other members of the multidisciplinary care team Facilitate patient discharge planning process to optimize outcomes and satisfaction Monitor patient progress and intervene as necessary to ensure patient-focused, high-quality care Collaborate with external case managers and community resources as needed Actively participate in clinical performance improvement activities Support activities to promote closure of care gaps and attainment of Medicare HEDIS metrics Other tasks as assigned What You’ll Bring Knowledge, Skills, and Abilities Minimum 2 years of experience as a Medical Assistant or a, LPN / LVN Experience in chronic care management or related field preferred Excellent interpersonal and communication skills Strong organizational and time management abilities Proficiency in Microsoft Office suite Bilingual/Bicultural (English and Spanish) required Education, Experience, Licensure, or Certification Requirements High school diploma or equivalent Completion of a Medical Assistant program required Certification in Medical Assisting from AAMA, CCMA or any other nationally recognized body required LPN / LVN license preferred How We Work Our Culture & Core Beliefs Earn Trust Building Relationships Creating Joy Doing Right Improving Every Day Moving Forward Equal Employment Opportunity (EEO) Policy Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Responsibilities

The Care Coordinator is responsible for conducting daily follow-ups with high-risk patients, processing medical equipment orders, and coordinating care transitions. They will work closely with the Nurse Care Manager to ensure high-quality patient care and address barriers to care.