WESTMORLAND HOMECARE IS SEEKING A MEMBER TO JOIN OUR WELL ESTABLISHED, IN-HOUSE TRAINING AND DEVELOPMENT TEAM. WITH OUR RAPID GROWTH WE NOW HAVE AN EXCITING OPPORTUNITY FOR AN ADDITIONAL CARE COORDINATOR.

Being a Care Coordinator with Westmorland Homecare is a very special job and you will have the chance to make a difference to people’s lives within your community. It is an opportunity to make friendships that last a lifetime and create treasured memories for both you and our clients.
As the Training and Development Coordinator you are in a powerful position to influence the future of our care and change the way care is delivered. Your work directly impacts on the quality of our care and the quality of our clients lives. Put simply a job with Westmorland Homecare will probably be the best job you have ever had.
The role is based in our Kendal Office on 18 Highgate, Monday to Friday, 8:00am - 16:00pm or 9:00 am – 17:00 pm. You will also be part of the on-call rota which involves taking the on-call phone home on some evenings and weekends. Being a driver is essential for the role.
Everyone at Westmorland Homecare works in a way that enables us to deliver our values, in all that we do every day;
Kind – staff who are genuinely kind, caring and respectful
Innovative – pioneering a fresh approach to Homecare in our community
Trusted – delivering safe, reliable and consistently outstanding service
Enriching – enabling all our clients to lead happy and fulfilling lives
Our Care Coordinators are allocated a specific area of responsibility and by working closely with each other provide the day-to-day support for our care team.

Duties of the care coordinator for training and development include, but are not limited to:

• Answering incoming calls in a positive, happy, professional, unrushed and pleasant manner making the caller feel important and special
• Supporting with management and implementation of the training strategy
• Deliver induction training courses to include care certificate, medication training and moving & handling
• Hands on shadowing and support in the community to develop staff skills in the real clinical setting – on occasion can include out of office hours
• Signing off the new starter care certificate observations
• Support staff through the onboarding period to minimise attrition
• Supporting creating a monthly CPD program and arrange monthly training sessions
• Arrange clinical skills sessions to sign off more advanced competencies
• Ensure all staff get periodic unannounced mentoring visits
• Arrange and offer NVQ / QCF opportunities for all staff
• Ensure staff have regular mid-term appraisals
• Identify training and development areas in staff and support their bespoke learning
• Ensuring staff are engaging with their CPD folders
• Maintain all training records and data
• Gather data and feedback for training evaluate and improve our practice
• Contribute to staff retention
• Promoting the good name of Westmorland Homecare in the community
• Any other activities that may be necessary to meet the needs of the business
• Overseeing Team Leader development. Any other activities that may be necessary to meet the needs of the business
• Participate in a share of the on call rota out of hours where you deal with emergencies
• Being available to do care visits with clients in emergencies or when on call
• Promoting the good name of Westmorland Homecare in the community
• Any other activities that may be necessary to meet the needs of the business

Skills and experience required for the role:

• You must have a passion to help others, care for people and do something good for the community
• You must have experience in the health or social care sector for this position
• You must have an understanding of safeguarding procedures and protecting clients from harm or abuse
• You must have a good understand of moving and handling procedures and various types of equipment
• You must be comfortable delivering hands on care if required
• You must have a good level of computer / IT proficiency
• You must be a driver with access to a vehicle
• An understanding of care plans and care planning is advantageous
• Being caring and kind with a strong ability to connect with people and build relationships is important

If you are interested in joining our family, please apply or if you have any questions feel free to contact our offices on 01539 725 107 and speak to our Recruitment Team.
Job Types: Full-time, Permanent
Pay: £28,000.00 per year

Benefits:

• Company pension
• Referral programme

Experience:

• Care: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In perso

Duties of the care coordinator for training and development include, but are not limited to:

• Answering incoming calls in a positive, happy, professional, unrushed and pleasant manner making the caller feel important and special
• Supporting with management and implementation of the training strategy
• Deliver induction training courses to include care certificate, medication training and moving & handling
• Hands on shadowing and support in the community to develop staff skills in the real clinical setting – on occasion can include out of office hours
• Signing off the new starter care certificate observations
• Support staff through the onboarding period to minimise attrition
• Supporting creating a monthly CPD program and arrange monthly training sessions
• Arrange clinical skills sessions to sign off more advanced competencies
• Ensure all staff get periodic unannounced mentoring visits
• Arrange and offer NVQ / QCF opportunities for all staff
• Ensure staff have regular mid-term appraisals
• Identify training and development areas in staff and support their bespoke learning
• Ensuring staff are engaging with their CPD folders
• Maintain all training records and data
• Gather data and feedback for training evaluate and improve our practice
• Contribute to staff retention
• Promoting the good name of Westmorland Homecare in the community
• Any other activities that may be necessary to meet the needs of the business
• Overseeing Team Leader development. Any other activities that may be necessary to meet the needs of the business
• Participate in a share of the on call rota out of hours where you deal with emergencies
• Being available to do care visits with clients in emergencies or when on call
• Promoting the good name of Westmorland Homecare in the community
• Any other activities that may be necessary to meet the needs of the busines

Skills and experience required for the role:

• You must have a passion to help others, care for people and do something good for the community
• You must have experience in the health or social care sector for this position
• You must have an understanding of safeguarding procedures and protecting clients from harm or abuse
• You must have a good understand of moving and handling procedures and various types of equipment
• You must be comfortable delivering hands on care if required
• You must have a good level of computer / IT proficiency
• You must be a driver with access to a vehicle
• An understanding of care plans and care planning is advantageous
• Being caring and kind with a strong ability to connect with people and build relationships is importan