25 HOURS OVER 3.5 DAYS

If looking for full-time hours, extra hours on Day 4/5 can be available in the community.
Flexicare At Home is a family-run care provider with 13 years of dedicated service. Our commitment to excellence shows in our long-standing team, with some staff members who’ve been with us since day one. We pride ourselves on prioritising both our service users and our employees, believing that happy staff leads to exceptional care.
At Flexicare, we’re more than just a care provider - we’re a family that values compassion, growth, and making a real difference in people’s lives.
We are proud to be rated ’Outstanding’ by the Care Quality Commission (CQC).

JOB DESCRIPTION:

Flexicare At Home are looking for a compassionate and flexible Care Coordinators, who is a strong team player. (Please note client care management is managed by a Care Manager team).
Care Coordinator Hours: Thurs, Fri, Sat 7am to 2:30pm ; Wed 10am to 2:30pm (25 hours).
(If you prefer full-time hours, extra hours can be available working in the community).
As a Care Coordinator, you will play a pivotal role in ensuring the seamless delivery of high-quality, person-centred care through effective rostering, staff coordination, and client relationship management and work closely with the care management team.

ESSENTIAL SKILLS & EXPERIENCE:

• Strong organisational and time management skills.
• Experience with rota/scheduling systems (e.g. Access PeoplePlanner) would be an advantage, but not a necessity).
• Excellent verbal and written communication and IT proficiency (Excel, Word).
• Proven customer service background and attention to detail under pressure.
• Ability to work independently and collaboratively within a team.
• Previous experience in the care industry and/or NVQ Level 2 or higher in Health and Social Care is desirable.

KEY REQUIREMENTS:

• Full UK driving licence
• Own vehicle & Business insurance
• Caring and empathetic personality
• Eligibility to work in UK (no sponsorship/visa support available)

• Effectively manage and maintain staff rotas, ensuring continuity of care, sufficient travel time, and compliance with commissioned call times.
• Allocate care workers based on skills, client preferences, and location to deliver consistent, high-quality care.
• Support the Deputy Registered Manager in service delivery, business development, and day-to-day branch operations.
• Support HR functions, including Line Management
• Organise and participate in team meetings, staff supervisions, and appraisals.
• Take a share of on-call duties on your working days.