WE ARE SEEKING A STAFFING COORDINATOR/ CARE EXPERIENCE COORDINATOR TO JOIN OUR DYNAMIC TEAM IN TRI-CITIES, WA.

Pay: $21 -$22/HR + Quarterly Incentive Eligibility

POSITION SUMMARY

At Aveanna Healthcare, we are committed to providing high-quality clinical home care to medically fragile patients allowing them to grow and thrive in their homes. The Care Experience Coordinator (CEC) is focused on enhancing patient satisfaction and caregiver engagement by overseeing all aspects of caregiver scheduling and optimization.
The CEC is also responsible for managing case assignments, onboarding, payroll coordination, and ongoing communication with caregivers and families to ensure the achievement of optimal patient outcomes.

CLIENT EXPERIENCE & COMMUNICATION

• Serve as the primary point of contact for families regarding staffing and care experience.Conduct routine check-ins with clients to ensure satisfaction and address concerns.
• Work with clinicians, location and area leadership to resolve clinical or safety issues.

SKILLS AND ABILITIES

• Outstanding communication and interpersonal skills.
• Strong time management and organizational capabilities.
• Ability to multitask in a high-volume, fast-paced environment.
• Creative problem-solver with strategic thinking and analytical skills.
• Ability to maintain professionalism and confidentiality at all times.
• Resilient, flexible, and adaptable to changing priorities and environments.

PHYSICAL AND TRAVEL REQUIREMENTS

• Frequent sitting, typing, and computer work; occasional lifting up to 25 lbs.
• Ability to conduct occasional home visits.
• Occasional travel to local offices, patient homes, or recruitment events.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Applications are accepted on an ongoing basis for this role and can be submitted by applying to this job posting or by visiting our career page at: | Aveanna Healthcare Careers
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in Californi