Care Finder Coordinator at Anglicare Sydney

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Engagement, Service Navigation, Team Support, Aged Care Systems Knowledge, Documentation, Partnership Building, Community Engagement, Reporting, Risk Management, Leadership, Continuous Improvement, Empathy, Initiative, Professionalism, Relationship Building, Client-Centred Approach

Industry

Non-profit Organizations

Description

Transform lives, every single day Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. For more than 160 years, we’ve served older people with compassion, dignity and respect. Today, our Seniors Living communities continue that mission by providing safe, welcoming and well-maintained environments where residents can live confidently and independently. As a Care Finders Coordinator, you’ll support a small team and play a vital role helping vulnerable older Australians navigate aged care, connect with community supports and access services they may not otherwise reach. You’ll be welcomed into a compassionate, values‑led team where we don’t just talk about purpose — we live it. Your Opportunity As the Care Finders Coordinator, you will work with a small team of Care Finder Support Workers and provide specialist, intensive support to older Australians who face barriers accessing aged care or community services. Working across multiple locations, you’ll support the delivery of the Care Finder Program, ensuring engagement with clients, collaboration with Primary Health Networks and community organisations, and effective service navigation for vulnerable people. This is a hybrid role with a mix of work from home and office setup. With empathy, initiative and professionalism, you will: Respond promptly to general enquiries and intake applications Engage with clients, carers and intermediaries to build rapport and identify needs Support clients through My Aged Care, assessment pathways and service navigation Maintain accurate and timely documentation within the CRM Hold a partial client caseload while providing guidance to Care Finder Support Workers Collaborate closely with Primary Health Networks and participate in Community of Practice meetings Build and maintain strong partnerships with local organisations and referring agencies Promote the service through local engagement and community activities Provide leave coverage, assist with reporting and oversee risk and safety considerations Champion Anglicare’s Christian vision, mission and values through leadership and conduct Contribute to continuous improvement, policy compliance and program enhancement What You’ll Bring You are passionate about making a difference for older Australians, with the leadership skills and sector knowledge needed to guide staff and support people who require intensive service navigation. You will also need: Diploma of Community Services or equivalent qualification Experience supporting and/or leading a team Previous experience in Home Care, Aged Care or Community Services Strong understanding of aged care systems and resilience Relevant tertiary qualifications for the professions of Psychologist, Social Worker, Counsellor, Nurse or equivalent and current membership to professional body (AHPRA, AASW or Australian Counselling Association or equivalent) Experience in working with people with complex mental health challenges/aged care Proficiency using digital systems and client management applications Driver license and self-owned car You will thrive in this role if you bring: Warm, clear and confident communication skills Strong relationship-building abilities Commitment to Anglicare’s Vision, Mission and Values A proactive, compassionate and client‑centred approach Why Anglicare Sydney? We provide meaningful opportunities and genuine choice — both for the people we serve and the dedicated teams who make it possible. At Anglicare, you’ll enjoy: Salary packaging — increase your take home pay by up to $15,900 Ongoing professional development and training Exclusive discounts with 400+ retailers Employee Assistance Program and Fitness Passport (discounted access to 800+ gyms) A supportive, values driven team where your contribution truly matters Are you ready for a career that means more? To apply, click Apply. All applicants will receive a response. Anglicare Sydney is as wonderfully diverse as the communities we support. Guided by Christian based values, our team includes people of all faiths and backgrounds who share our commitment to serving others. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and from people of all ages, abilities and cultural backgrounds. Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any associated fees. Application Close Date: March 17, 2026 Do you want a career that means more? We bring the strength, the support and the strategy to make it happen. At Anglicare, we’re building a future where every voice counts. We celebrate diversity, champion equity, and foster a culture of belonging - because your unique perspective helps shape stronger communities. Joining our team means becoming part of a values-led community, committed to transforming lives across aged care, housing, mental health, disability and family services. Here, you'll find the stability and support to build a meaningful career while making a positive impact in the lives of our society’s most vulnerable people. Because your passion for helping others deserves a home where it can truly flourish. Anglicare is where you can do the best work of your life. Your rewards and benefits We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally. Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life. We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family. Staff Rewards Enjoy access to our staff rewards portal, with exclusive discounts to over 400 retailers, free wellbeing resources and more. Salary Packaging Pay less tax on your income and increase your take-home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment… tax free! Employee Assistance Program At Anglicare, we care about your mental wellbeing, both at work and at home. Our confidential Employee Assistance Program provides free counselling as you need it. Employee Referral Program Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service. Formal Recognition The Performance Review process supports your professional goals through ongoing conversations and feedback from your manager. Your Annual Review Conversation provides an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.

Responsibilities

The Care Finders Coordinator will support a small team of Support Workers by providing specialist, intensive support to vulnerable older Australians navigating aged care and community services across multiple locations. Key duties include managing client engagement, service navigation through My Aged Care pathways, maintaining documentation, and collaborating with Primary Health Networks and local organizations.