QUALIFICATIONS & SKILLS

• Proven administrative and clerical experience (care sector experience preferred).
• Strong IT skills with proficiency in Microsoft Office Suite and Google Workspace; QuickBooks experience desirable.
• Excellent organisational skills with the ability to multitask in a fast-paced environment.
• Strong communication and interpersonal skills, including excellent phone etiquette.
• Good literacy, numeracy, and typing skills.
• Ability to work independently while being a supportive member of the team.
• Commitment to confidentiality and professional standards.

PURPOSE OF THE ROLE

The Care Home Administrator plays a key role in ensuring the smooth day-to-day running of the home. Working closely with the Home Manager, residents, families, and external agencies, the Administrator will provide high-quality administrative support, maintain accurate records, and help ensure the highest standards of care and service delivery.