Care Manager - Children's Care Management (Bilingual-Spanish) at ADAPT Community Network

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

57000.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Care Coordination, Advocacy, Assessment, Documentation, Communication, Organizational Skills, Team Collaboration, Community Resources, Healthcare Knowledge, Cultural Competence, Flexibility, Management, Client Engagement, Follow-Up, Training

Industry

Non-profit Organization Management

Description

Description We are looking for a Care Manager to join our Children's Care Management team. This is a full-time, Monday through Friday, hybrid-model opportunity. Bilingual (Spanish-speaking) is required. Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under the general direction of a Care Manager Supervisor, the Care Manager is responsible for managing and coordinating services for an assigned caseload of children based on their acuity levels. This role involves guiding program participants and their caregivers through the healthcare system by facilitating access to services, building relationships with providers, and monitoring care outcomes. Key responsibilities include conducting comprehensive assessments, developing and overseeing Personalized Plans of Care, ensuring timely and accurate documentation, maintaining regular contact with families, advocating for clients, and coordinating referrals and services across medical, behavioral, and community domains. The Care Coordinator also supports appointment scheduling, transportation, and follow-up, participates in interdisciplinary care planning, and engages in ongoing training to support high-quality, holistic care delivery. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Care Manager will include but are not limited to the following: Obtains required enrollment consents from the individual or legal guardians. Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care coordination. Responsible for the overall management of the patient’s Personalized Plan of Care. The creation of this plan allows the Care Coordination to: Coordinate the enrollee’s provision of services. Support adherence to treatment recommendations. Monitor and evaluate a patient’s needs, including prevention, wellness, medical, behavioral health treatment, care transitions, and social and community services where appropriate. Meets documentation requirements in a timely and accurate manner by effectively using the designated Care Manager Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed. Maintains required contact with participant and their families and conducts face-to-face support team and/or family meetings as required. Functions as an advocate for clients internally and externally with service providers. Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences. Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences. Participates in care planning meetings/conferences as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care. Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services. In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge. Arranges appointments, transportation, and interpretation services when needed. Accompanies the child to appointments as needed. Conducts follow-up activities to ensure appointments are kept. Attends and participates in ongoing staff development training to enhance skills needed to effectively meet the demands of the Care Coordinator position. Other duties as assigned as the program is implemented and develops. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor of Arts or Science, with two years of relevant experience. Master’s Degree, with one year of relevant experience; or Registered Nurse, with two years of relevant experience, is preferred. Bilingual, Spanish-speaking, is required. Working knowledge of the provision of health care in a variety of settings. Ability to work directly with a diverse population consisting of Severely Emotionally Disturbed (SED), Medically Fragile (Med F), Intellectually and Developmentally Disabled (I/DD), Division of Juvenile Justice Computer literacy (specifically Microsoft Word and Excel) Excellent writing, communication, and organizational skills. Ability to work directly with a diverse multidisciplinary team. Willingness and ability to travel to assigned operational areas/facilities. Ability to be flexible with programmatic needs and changes. Capable of effective clear direct communication with others, both oral and written Proven management abilities, including meeting deadlines, ensuring compliance with agency policies and procedures, and overseeing complete and timely maintenance of agency records, in accordance with contractual agreements. Ability to travel to community-based agency offices. Passion for ADAPT's mission and demonstrates a commitment to the non-profit disability sector. COMPENSATION: $52,000.00 - $57,000.00 Annually + Industry-Leading Benefits! At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Responsibilities

The Care Manager is responsible for managing and coordinating services for an assigned caseload of children, guiding them and their caregivers through the healthcare system. This includes conducting assessments, developing Personalized Plans of Care, and ensuring timely documentation and advocacy for clients.