ABOUT THIS OPPORTUNITY

As a Care Manager, you will be responsible for ensuring the highest quality of care for both potential and existing clients. This role requires you to manage the overall client experience, working closely with our dedicated office team to ensure seamless service delivery. Based in our Clarkson office, you will champion the best interests of our clients while driving the achievement of our business goals.

ABOUT US

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.
At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

• Planning, managing, coordinating, and reviewing client goals.
• Actively communicate with team members and clients to develop care plans.
• Formalise agreements with the client and client’s family about the care services to be provided and costs involved.
• Accurately document all interactions held with client, family or other stakeholders about the client and share relevant information with appropriate team members including feedback about Caregiver Performance.
• Meeting with clients and their families face to face to discuss and review current care plans and goals.