ABOUT THIS OPPORTUNITY

As a Care Manager, you will play a pivotal role in ensuring the highest quality of care for both potential and existing clients. You will lead and coordinate all activities related to client care. This role requires you to manage the overall client experience, working closely with our dedicated office team to ensure seamless service delivery.
Based in our Southeast Melbourne, you will champion the best interests of our clients while driving the achievement of our business goals.

• Build trusting relationships with prospective and existing clients, their families, and representatives.
• Conduct regular quality assurance visits (in person or via phone) to monitor care, address changing needs, and recommend additional services as required.
• Collaborate with clients, families, Caregivers, and other stakeholders to ensure care plans remain aligned with evolving needs and preferences.
• Maintain strong local knowledge and networks by staying informed about community services and engaging with health providers and referral sources to promote available support options.