Job Responsibilities: Helping patients to navigate NHS and local services by providing information Signposting and triaging patients following the patient submitting a request via our Online Consultation Portal Managing prescriptions requests in accordance with Practice policies Booking patient appointments with clinicians and home visits Supporting clinicians during surgeries including acting as a patient chaperone (Training will be given) Giving out test results, Liaising with other primary and secondary care providers Accurately scanning of hospital letters and other clinical correspondence onto the clinical system Keeping patient records up-to-date and recording accurate information as appropriate including read coding Handling samples in accordance with practice health and safety protocols and undertaking urine dip stick testing (full training will be provided); Patient chaperone (training will be given) Preparing the consulting rooms prior to surgery and tidying up the rooms after surgery, check stock levels of stationary and medical supplies General housekeeping eg keeping reception and waiting room tidy Allocated administrative tasks such as Tasks on the clinical system, copying medical notes, handling incoming emails etc Handling money for private non NHS work such as medical reports Attending training events as required and monthly target meetings Any other duties as directed by the Management tea

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