Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.

DESCRIPTION:

This position will support the growth and expansion of services that meet consumer needs, including corporate partners and general audience. Responsible for the implementation and execution of Care On Demand (COD) and future Consumer Solutions including supporting COD sales initiatives, client management, events and supporting clients of the Health Solutions team. Serves as a liaison with new or existing corporate clients and ensures positive relationships with internal and external stakeholders. Works closely with Director and team to plan and assist in executing internal budgeting, billing, documentation as well as external outreach, communications, activation and management of services ranging from conferences, presentations, health fairs and other engagements intended to support growth of COD and meet strategic goals. Focused on customer experience for all users of COD including providers, patients and corporate partners. Responsible for scheduling, reporting and project implementation as required by the department. Demonstrates high integrity and ethical behavior as well as patient privacy according to regulations and policies. Available to support all geographic areas where Baptist Health South Florida provides services to the community. Estimated salary range for this position is $47554.21 - $61820.47 / year depending on experience.

QUALIFICATIONS:

Degrees:

• Bachelors.

Additional Qualifications:

• BA or BS required.
• Minimum of 2-5 years of experience in a related field preferred.
• Highly organized with a proven ability to multi-task, cultivate and service business relationships in line with dade and broward team sales strategies and business goals.
• Proficient Managed Care and Worksite Wellness knowledge.
• Excellent internal and eternal customer relations skills.
• Exceptional interpersonal and communication skills.
• Able to work under pressure, close deadline and effective at crisis management.
• He/She is at ease with the pressures of quota achievement & pushing productivity.
• Must be able to work on evenings and/or weekends and assignments might include travel to events for execution as needed.
• Proficient in Excel, Power Point, Access, I contacts, etc.
• Reporting Relationship: Director, Business Relations.

Minimum Required Experience:
EOE, including disability/vet

Please refer the Job description for details