Care Partner- Castle Hill Village at Anglicare Sydney

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Assessment Coordination, Care Planning, Government Funding Navigation, Case Management, Documentation, Stakeholder Relationship Management, WHS Participation, Empathy, Integrity, Professionalism, Multitasking, Decision Making, Problem Solving, Adaptability

Industry

Non-profit Organizations

Description

Transform lives, every single day Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. We’re a well-respected not-for-profit that’s been serving society’s most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now, we’re extending our reach and impact even further. As a Care Partner, you’ll be key to our mission to enrich lives and strengthen communities. Be welcomed into a compassionate, respectful and purpose-driven community where we don’t just talk about values - we live them. Your Opportunity Full time Position based at Castle Hill As a Care Partner – Villages, you will deliver an exceptional resident experience by responding to referrals promptly, coordinating assessments, and partnering with older people to design care plans that genuinely reflect their needs, goals and preferences. Working closely with residents, their families, medical practitioners and Village teams, you will support residents to maximise their care plans, navigate available government funding, and transition smoothly into the support they need. With empathy, integrity and professionalism, you will: Provide excellent customer service and build trust with prospective residents and families Coordinate Aged Care Assessments via My Aged Care where required Conduct comprehensive assessments and develop care plans, budgets and service arrangements Partner with residents to ensure they are maximising all available funding and receiving proactive case management Complete timely and accurate documentation in Anglicare’s CRM and associated systems Support referral processes and coordinate services, ensuring safe and appropriate delivery Maintain strong relationships with internal and external stakeholders Contribute to growth through showcasing Anglicare’s services and point of difference Support a culture aligned with Anglicare’s Christian mission, values and Seniors Living Acts of Purpose Participate in continuous improvement activities across Seniors Communities Foster a safety‑focused environment through WHS participation and hazard reporting What You’ll Bring You are a relationship‑builder with exceptional customer service skills and a genuine passion for supporting older people. You think on your feet, communicate clearly, and use sound judgement to respond quickly and sensitively to resident needs. You will also need: Minimum Diploma of Service Coordination/Community Services or equivalent Previous experience in aged care, including undertaking comprehensive assessments Experience maximising resident care plans and navigating funding Proficiency using digital systems and CRM platforms Current driver’s licence and a vehicle with minimum third‑party insurance Your strengths may include: Strong attention to detail Ability to multitask and manage competing priorities Quick decision‑making Creative problem‑solving Resilience and adaptability Why Anglicare? We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career. On top of that, here are just some of the tangible benefits you will enjoy in a career with us: Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free. Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging. Ongoing professional development and leadership training to advance your career Exclusive discounts to over 400 retailers Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family Are you ready for a career that means more? To apply for this role, please click the ‘Apply’ button or submit. All applicants will receive a response. Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds. Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Application Close Date: March 13, 2026 Do you want a career that means more? We bring the strength, the support and the strategy to make it happen. At Anglicare, we’re building a future where every voice counts. We celebrate diversity, champion equity, and foster a culture of belonging - because your unique perspective helps shape stronger communities. Joining our team means becoming part of a values-led community, committed to transforming lives across aged care, housing, mental health, disability and family services. Here, you'll find the stability and support to build a meaningful career while making a positive impact in the lives of our society’s most vulnerable people. Because your passion for helping others deserves a home where it can truly flourish. Anglicare is where you can do the best work of your life. Your rewards and benefits We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally. Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life. We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family. Staff Rewards Enjoy access to our staff rewards portal, with exclusive discounts to over 400 retailers, free wellbeing resources and more. Salary Packaging Pay less tax on your income and increase your take-home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment… tax free! Employee Assistance Program At Anglicare, we care about your mental wellbeing, both at work and at home. Our confidential Employee Assistance Program provides free counselling as you need it. Employee Referral Program Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service. Formal Recognition The Performance Review process supports your professional goals through ongoing conversations and feedback from your manager. Your Annual Review Conversation provides an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.

Responsibilities

The Care Partner will deliver an exceptional resident experience by promptly responding to referrals, coordinating assessments, and partnering with older people to design care plans reflecting their needs and goals. This involves supporting residents to maximize care plans, navigate government funding, and ensuring smooth transitions while maintaining accurate documentation.