Care Partner at Hume City Council

Broadmeadows, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

99526.96

Posted On

10 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Holistic Support, Aged Care System Navigation, Service Planning, Budget Management, Support Coordination, Documentation Management, Legislative Compliance, Quality Improvement, OHS Compliance, Policy Development, Client Assessment, Liaison, Relationship Building, Computer Proficiency, Communication Skills

Industry

Government Administration

Description

Job Description Permanent Full time $99,526.96 per annum plus Superannuation Join the Community Health & Wellbeing team Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible. Provide holistic case management, assistance, and support to clients within the scope of a Care Partner, ensuring alignment with the Support at Home program objectives and best practices. What you’ll be doing: Provide person-centred advice and support, assisting clients in navigating the aged care system and making informed choices that align with their individual needs. Assist clients in identifying and reviewing personal goals and developing service plans within their available Support at Home budget. Coordinate and manage tailored support packages that enable clients to safely remain at home and actively participate in their communities. Ensure all client records and documentation are completed accurately and managed in line with organisational policies, procedures, and legislative requirements, maintaining compliance and data integrity. Demonstrate awareness of, and compliance with, all relevant legislation, including the Aged Care Act, Aged Care Quality and Safety Commission Act, Privacy Act, and Freedom of Information laws. Actively contribute to the Continuous Quality Improvement Program, ensuring best practices are embedded within Aged & Disability Services. Support the implementation of Occupational Health & Safety (OHS) initiatives, promoting a safe environment for clients, staff, and service providers. Participate in the development, implementation, evaluation, and review of policies and procedures to enhance service delivery within Aged & Disability Services. The skills and experience you’ll bring to the role: Demonstrated knowledge and understanding of implementing and maintaining compliance with the Aged Care Quality Standards. Highly developed skills and experience in providing assessment and case management to high need and complex clients. Ability to liaise and consult with medical, allied health and other community professionals at all levels. Ability to develop positive relationships with clients, service providers and the community. Demonstrated computer proficiency and the use of client management software. Proven experience, commitment and involvement in continuous quality improvement, a safe working environment and person-centred care. Well-developed written and verbal communication skills, including the ability to write reports, prepare correspondence and establish rapport with the public and service professionals and resolve issues promptly and courteously. Knowledge of Occupational Health and Safety and risk factors associated with home care services. Proven experience in person-centred case management, along with demonstrated knowledge and understanding of the principles of a CDC package Required Certifications & Qualifications (If required) A Certificate IV, Diploma, or Tertiary qualifications in Allied Health, Community Services, Nursing, or other related discipline coupled with relevant experience. Current driver’s licence. Why Hume City Council? A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values: We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn. We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected. We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will. All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do. We offer a competitive salary package, professional development opportunities, and a supportive work environment. A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply. All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

Responsibilities

The Care Partner provides holistic case management, assistance, and support to clients under the Support at Home program, focusing on person-centred advice and helping clients navigate the aged care system. Responsibilities include developing service plans within budget, coordinating tailored support packages, and ensuring accurate documentation and compliance with relevant legislation.