SKILLS AND QUALIFICATIONS WE’RE LOOKING FOR:

• Confident in promoting the branch
• Self-motivated
• Computer literate
• A passion for managing and driving excellence
• Excellent organisational skills
• Understands target setting and performance
• The role requires a pro-active response to building key relationships
• An eye for detail is essential as is knowledge of current market conditions and trends
• Ability to manage change
• A commitment to equal opportunities and diversity
• Symmetry between personal and organisational values
• Demonstrates the behaviours associated with Prestige Nursing & Care values

YOUR ROLE AT PRESTIGE:

We are looking for a dynamic Care Planner with solid planning and rostering experience that is matched to a flexible, enthusiastic and can-do attitude to join our Plymouth team.
You will be assisting and supporting your Branch Manager in ensuring that key business and compliance targets are met.
As a leading strategic focus is around sustainable growth, this is an exciting role with plenty of scope to contribute to the success of the business.
We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.
The role of Care Planner is always to promote Prestige Nursing & Care as well as ensuring that the utilisation of nursing and care resources is both maximised and aligned with client requirements within defined quality, compliance and safety standards.

RESPONSIBILITIES:

• Member utilisation targets are met
• To assess branch performance against weekly and monthly targets
• Identify trends to predict future requirements
• Maintain agreed schedules within agreed targets
• Maintain accurate records
• Ensure all members receive comprehensive schedule information
• Identify absence trends and concerns
• Drive improved satisfaction levels and rates
• Maintaining great relationships with existing clients and carers
• Maintain effective relationships with Branch Manager in resolving schedule conflicts
• Identify new business opportunities
• Ensure the effective placement of staff to meet client needs
• Prepare ad hoc reports as and when required
• On call duties as arranged locally
• The role is branch based but may require some travel to other branches/sites to meet the needs of the business.

GENERAL RESPONSIBILITIES:

• Support with the day-to-day responsibilities of the team when required
• Be confident in using initiative when lone working
• Be a champion for internal customer service
• Do any other reasonable things your manager needs you to do