Hybrid with office base in Lichfield
Fixed Term 6 months (potential to become permanent)
Closing Date: 23rd of July 2025
Be the Organised Force Behind Quality Care
We’re looking for a proactive, detail-driven Care Quality Administrator to join our dynamic Investigations Team. If you thrive on attention to detail, keeping things moving, communicating clearly, and juggling priorities we want to hear from you.
In this pivotal role, you’ll help ensure the smooth running of care quality investigations by managing shared inboxes, coordinating calls, scheduling meetings, reviewing data and ensuring vital information flows to the right people at the right time.

• Handling incoming and outgoing calls with professionalism and empathy
• Managing case records and keeping internal systems updated
• Reviewing reports, following up on actions, and flagging gaps or delays
• Drafting clear, concise, and professional emails
• Scheduling meetings, preparing documentation, and taking minutes
• Producing regular reports for senior leaders and stakeholders