First Thought Care Services is looking for an experienced and dedicated, individual to join our organisation as a Care Service Manager.

MUST HAVE PREVIOUS MANAGER/DEPUTY EXPERIENCE, AND IDEALLY HAVE EXPERIENCE WORKING WITH BOTH CHILDREN AND ADULTS WITH BEHAVIOURS THAT MAY CHALLENGE.

First Thought Care Services, is a privately owned organisation meeting the needs of those that we support, in a variety of ways. We work in the community; we have our own on-site education facility, and we have a number of community support provisions. We are based at 164 Hucclecote Road, Gloucester. GL3 3SH and we really aren’t a provision like any other. On site we have a sensory garden, climbing frames, Jacuzzi, a gym, cinema rooms, sensory rooms and that isn’t even half of it!
Within this role, you shall be supported by the Registered Manager and CEO (who is on-site and working with you daily), you shall also be joining 2 other current Care Service Manager’s, Team Leaders & senior support workers and a team of recruitment staff too.

Within First Thought Care Services our services include:

• Parenting Support
• Mother/Father and baby
• Children with additional needs
• Short/long term respite
• Specialist Education Provision
• Supported Living Facilities

• Within this role, you won’t be a lone working manager, you shall be alongside 2 other managers. This role is office based, although may involve being on shift also.
• Ensuring that appropriate resources are made available and effectively deployed.
• Maintaining an effective record-keeping and document control system.
• Ensuring that colleagues have the means to refer individuals in our care about whom they have concerns and, in appropriate circumstances, for individuals in our care themselves to self-refer.
• Providing advice, support and, in appropriate circumstances, in-service training for staff colleagues with regard to individuals’ in our care.
• Co-operating with the Registered Manager in maintaining high quality services for individuals in our care with SEN, through regular monitoring and process review.
• To lead the pastoral support team and behaviour support systems.
• Ensure we meet the highest quality and standards including risk assessments, support plans and person centered plans.
• Carry out regular checks on all records and files in relations to the people we support.
• Ensure all quality, safeguarding, data protection, HR, Health and Safety policies and procedures are adhered to.
• Oversee the production of weekly rotas, minimise costs and reduce agency staff.
• Build good relationships with commissioners, professionals, families, carers, staff, neighbours and the wider community.
• Seek opportunities to develop and improve services and challenge poor practice.
• Participate in an on-call support system, to provide support for those who are on-call and provide hands on support when required (usually 1 week in 3).
• Staff management including recruitment, performance management, staff training, observations of Senior team and disciplinary meetings.