Care Services Manager at Helping Hand

North Adelaide, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

0.0

Posted On

03 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Leadership, Person Centred Care, Workload Management, Performance Management, Critical Thinking, Problem Solving, Resource Management, Quality Assurance, Continuous Improvement, Case Management, Clinical Triage, Stakeholder Management

Industry

Non-profit Organizations

Description

There to care. Here for good. Aged care is so important. Some people forget that. You don’t and neither do we. Because helping people is what we were born to do. We’ve been a leading provider of aged care in communities across South Australia since 1953. That’s a long journey, and we’re proud of our stability and strength. Now, we’re on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team. Here, every moment matters and every client counts. And so do you. Join us as a Care Services Manager and shape your future and ours. A brighter future with Helping Hand, for older people and for you. As a valued Care Services Manager, you will lead a highly skilled clinical team of Registered and Enrolled Nurses delivering exceptional care to residents. You will lead a multidisciplinary team committed to delivering high-quality services that both meet and exceed standards of person centred care. The role includes overseeing clinical systems, supporting staff and maintaining excellent care outcomes. This includes liaising with external agencies, conducting effective assessments and reviews of client needs, planning and coordination and case management. The Care Services Manager is a senior leadership role based in our North Adelaide Residential Care Home. This is the perfect time to join our team at North Adelaide as the home is undergoing a completely refreshed look and feel through significant refurbishment. If you are looking to take the next step in your leadeship career and help drive high-quality, person-centred care in a contemporary environment, this could be the role for you. You’ll also make an impact by: * Ensuring optimal person centred care delivery, while monitoring individualised care needs and timely clinical assessments to reflect any changes. * Working closely with and building positive and effective relationships with key stakeholders, including residents, registered supporters, families and staff, as well as managing quality improvement activities to achieve specific goals and objectives. * Supporting the Clinical Nurse and Residential Services Manager in delivering high-quality care through daily clinical triage and assessment. * Being an integral member of the leadership team and working collaboratively to ensure residents’ needs are met through a person centred approach. You’ll also support the growth and devleopment of staff by providing guidance, education and mentorship to new graduates and junior clinicians. What you’ll bring To succeed in this role, you will have: * Current registration as Registered Nurse with the Australian Health Practitioners Regulation Agency (AHPRA). * Knowledge and understanding of the Aged Care Quality Standards. * Experience in a leadership role with demonstrated capability in workload management, performance management, critical thinking and problem solving. * Understanding of financial, material and human resources management. * Demonstrated understanding of quality assurance and continuous improvement. * Experience working within regulatory and legislative practice parameters in relation to nursing practice. * A valid NDIS Worker Screening clearance or be willing to obtain one. You’ll stand out from the crowd if you have some of the following: * Post-basic qualifications relevant to aged care or management * Understanding of the aged care sector and contemporary issues relating to the Aged Care Industry. * Knowledge and experience of documentation and continuous improvement requirements in aged care Please click the link below to view the position description: Care Services Manager Position Description [https://helpinghandagedcare.sharepoint.com/:b:/s/PDupdate/EYD7R-8oHd9PixcovQBAco8BYK22UJ9cocSda8TOqMthkA?e=NDCeKC;] Why Helping Hand? We get it - a role in aged care is more than just money. You don’t do it for the pat on the back. You do it because you know it matters - and at Helping Hand, you matter, too We truly care about how you are. Here are some of the things we hope you’ll love about working with us: We are who you are Here’s the thing. When good people come together, amazing things happen. At Helping Hand, you’ll find real support from teammates and managers who share your values and strength. They’ve been in your shoes - and they’ll always be just a phone call away to lend a helping hand. We are where you are As our Care Services Manager you’ll know you’re contributing directly to a community you care about. And you’ll see your impact on the faces of the people you’re supporting. We care how you are In any job, how well you feel affects how well you work. And we take that very seriously. We want you to feel as secure as you can. So, we’re proud that our people say they value the stability that comes with working for a well-established, growing organisation like us. You’ll also enjoy a range of other benefits: * Be part of a warm, friendly team that genuinely cares about you and your wellbeing * Maximise your take-home pay by salary packaging up to $15,899 each year * Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card * Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance ProgramAre you ready to lend a helping hand? Are you ready to lend a Helping Hand? Join us at Helping Hand and help shape your future and ours. We will be reviewing applications as they are submitted and conducting interviews accordingly. Apply online today, or to find out more please contact: careers@helpinghand.org.au [careers@helpinghand.org.au] Current Helping Hand employees must notify their manager of their intent to apply. All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them. Successful candidates will be required to attend an induction session before commencing work. Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected. Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.

Responsibilities

Lead a multidisciplinary clinical team to deliver high-quality, person-centred care for residents in a residential care home. Oversee clinical systems, conduct client assessments, and manage quality improvement activities to exceed care standards.