Job Ref: TLC1896
Branch: Carlton Court Care Home
Location: Carlton Court Care Home, Barnet
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Posted date: 08/07/2025
Closing date: 10/08/2025
At TLC Care our focus is quality of life. The design of the home and its entire operation are dedicated to that cause. Our approach to specialised care is, we believe, second to none, with highly-trained carers and on hand 24 hours a day to provide assistance to meet the needs and wishes of each individual resident.
TLC Care are looking for an experienced Care Services Manager whose role is to assist the Home Manager in supervising the day-to-day care needs of residents, ensuring excellence in clinical practice and personal care provision. When the Manager is away from the Home the Care Services Manager will take responsibility for the day to day running of the Care Home ensuring that all Company policies and procedures and legal requirements are adhered to. The role will include regular auditing and the training and development of care team members, as well as maintaining excellent relationships with residents, relatives and visitors to the home.

Other duties will include:

• Carrying out risk assessments and risk management
• Working with GPs and other external healthcare professionals to ensure residents care needs are met
• Recruitment and selection of Nurses and care team members
• Appraisals, supervision and support for Nurses and care team members
• Care Home budget management

In return we offer:

• High specification working environment
• Excellent rate of pay
• Discounts at approx. 2000 high street and online retailers (including supermarkets)
• Discounted gym membership
• Subsidised healthcare cash-plans
• Auto enrolment pension scheme
• Free meals
• Excellent training development opportunities within a growing organisation

Requirements

• Minimum NVQ Level 4 in care management
• Willingness to strive for ‘good practice’ and to achieve and maintain flag ship status within the Home
• Ability to use Microsoft Word, Outlook and Excel to a good standard
• Previous Care Home management/supervisory experience
• Ability to communicate effectively at all levels
• Able to work individually or part of a team
• Genuine interest in working with the relevant Client group
• Satisfactory DBS checks
• Good written and communication skills including fluent English
• Evidence of legal eligibility to work in the UK
• Good time management and organisational skills
• Experience of financial management of Care Home

Desirable

• RGN – Registered General Nurse

At TLC Care our values of Truth, Love and Compassion are the heart of all that we do and we are committed to ensuring that all of our people receive support, development and encouragement through every stage of their journey with TLC. As a TLC team member you will receive exceptional training and development, career progression, a wide range of benefits and an opportunity to make a difference to the lives of our residents.
We are a TLC family of seven care and nursing homes across London, Surrey, Hertfordshire and Cambridge providing exceptional care in our beautiful modern purpose-built homes which offer immaculate hotel- style facilities, in-house training areas and top-class activities. We work as one team demonstrating belief, energy and pride in all that we do, enabling us to achieve our purpose of providing outstanding care to all of our residents.
We believe that the way we care for our residents, relatives and team members reinforces the positives of lives; that people are good, they can be trusted, they care about you, the future is bright and every day brings something new and interesting

• Carrying out risk assessments and risk management
• Working with GPs and other external healthcare professionals to ensure residents care needs are met
• Recruitment and selection of Nurses and care team members
• Appraisals, supervision and support for Nurses and care team members
• Care Home budget managemen