George Fox University’s Career and Academic Planning (CAP) Center seeks an innovative, detail-oriented, and tech-savvy Systems Manager to lead and manage the platforms, data processes, and operational systems that support our academic planning and career development programming.

JOB INFORMATION:

• Hours Per Week: 40 hours per week (1.0 FTE)
• Primary Work Location: Newberg Campus
• Working Conditions: Physical requirements are those of a normal office environment.
• Supervisor: Director of the CareerAcademic Planning (CAP) Center
  George Fox University has been transforming student’s lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students.
  Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university’s mission as described in the Statement of Faith and Community Lifestyle Statement on our website.
  As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God’s design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community.

• System AdministrationTechnology Oversight (40%)
• Serving as the primary administrator for the CAP Center’s technology platforms, including Handshake, and supporting integrations with systems such as Slate, Salesforce, Fox360, GradSync and PeopleSoft.
• Ensuring optimal system performance, data integrity, and user experience across these systems to support both career preparation and academic planning initiatives.
• Collaborating with IT, Institutional Research, and external vendors to resolve technical issues, maintain data flow, and implement platform enhancements.
• Providing system training and documentation for CAP Center staff, student workers, and relevant campus partners.
• Staying current on platform capabilities and recommending technology solutions that align with the CAP Center’s strategic goals.
• Managing the CAP Center’s communications systems (e.g., email campaigns, notifications, automated workflows) to ensure coordinated, timely, and student-centered outreach.
• Evaluating, piloting, and implementing innovative systems solutions, including AI-driven tools, that enhance the effectiveness of student outreach, scheduling, career exploration, and academic success.
• Staying informed of emerging technologies and recommending relevant updates and/or new aligned with evolving student needs and strategic goals.
• Data ManagementReporting (30%)
• Overseeing the collection, analysis, and reporting of data related to student engagement, career outcomes, advising appointments, and retention.
• Building and maintaining data dashboards using information from Handshake, Salesforce, PeopleSoft, and related systems to support decision-making and strategic planning.
• Ensuring compliance with FERPA and other data governance standards.
• Translating complex data into actionable insights that support early interventions and programmatic improvements.
• Using AI-assisted analytics to identify trends in student engagement, career interests, risk indicators, and opportunity areas to enhance support strategies.
• Operational StrategyProcess Improvement (20%)
• Improving workflows involving cross-system tasks such as appointment scheduling, student communication, employer tracking, and academic alerts.
• Partnering with CAP Center staff and university stakeholders to streamline operational processes and aligning systems with institutional priorities.
• Promoting equitable and accessible technology use for all students, with attention to underrepresented or historically marginalized populations.
• Leading the development of new workflows and interventions using AI and digital tools to increase personalization and efficiency.
• Team CollaborationInstitutional Mission (10%)
• Actively engaging with CAP Center initiatives, team meetings, and service delivery planning.
• Supporting student-facing programming, including career events, classroom visits, and orientation activities.
• Serving as a Christian role model and actively contributing to George Fox University’s spiritual and educational mission.
• Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service.
• By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role.
• Demonstrated experience working cross culturally with respect, appreciation and humility.
• Other duties as assigned.