This position is responsible for supporting underserved residents of Multnomah County on a path to self-sufficiency by providing opportunities for skill building, training, and work experience by performing the following duties.

EXPERIENCE/EDUCATION

Bachelor’s degree or equivalent and two to three years’ related experience and/or training, or equivalent combination of education and experience. Proven experience in workforce development and placing clients with multiple barriers in employment. Familiarity with trauma-informed practice and strength-based approaches to working with clients preferred. Experience working with non-profits and within government funded systems is preferred.

QUALIFICATIONS

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employees or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

ESSENTIAL DUTIES

• Conducts outreach, recruits, enrolls, and maintains caseload of up to 40 young adult clients, with a focus on low income people of color experiencing housing instability.
• Coordinates outreach and develops relationships with local employers and creates mechanisms for clients to access opportunities.
• Plans and facilitates lessons on job readiness, employment skills, and career exploration and pathways.

JOB DUTIES

• Engages clients in goal setting and monitoring, meet regularly with clients to implement individualized plans to achieve short and long term goals.
• Collaborates with Work Opportunities Training (WOT) team and other POIC departments to deliver services across program sites.
• Collaborates with employer partners to develop opportunities for clients of diverse skill levels to obtain work experience.
• Supports clients in accessing and navigating WorkSource Portland Metro and sector-specific services.
• Builds professional relationships with clients and support them in addressing barriers to employment and educational achievement, serves as professional mentor, coach, and client advocate.
• Documents all client interaction, progress, participation, and data in workforce development-specific database system on a daily basis.
• Maintains detailed, organized, and updated files, in compliance with local and federal government contractors.
• Prepares for quarterly program and file audits.
• Manages client exits and enrollments to maintain full caseload capacity.
• Supports clients in navigating systems and social services, including housing assistance and SNAP, collaborates with other service providers to enhance service delivery.
• Develops culturally responsive, innovative, and engaging curriculum designed to build client’s employability and life skills.
• Researches promising practices of serving low income clients and approaches to alleviating poverty to ensure program model is dynamic and responsive to client needs.
• Works in partnership with POIC’s community-based programs to address barriers to sustainable employment.
• Maintains punctual, regular and predictable attendance.
• Works collaboratively in a team environment with a spirit of cooperation.
• Respectfully takes direction from supervisor.
• Other duties as assigned.