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Career Support Lead (BGC Taguig) | Onsite at Tasq Staffing Solutions, Inc.
Taguig, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team Leadership, Coaching, Performance Management, KPI Management, Workflow Management, Job Matching, Candidate Preparedness, CRM, ATS, RPO, Volume Hiring, English Communication, Escalation Management, System Building, Persuasion Skills, Scaling

Industry

Staffing and Recruiting

Description
Working Setup: 100% Onsite (BGC Taguig) Work Hours: 11PM to 8AM Responsibilities: Team Leadership: Inspire and guide your team to success by leading, coaching, and managing their efforts; Set ambitious KPIs and ensure they’re met; Conduct insightful performance reviews and efficiently manage schedules to keep everything on track. Operations: Drive engagement initiatives, achieve hiring targets, monitor key metrics, identify and resolve process gaps, and manage escalations effectively. Engagement: Drive successful job matching, enhance candidate preparedness, coordinate interview schedules, and foster lasting relationships. Requirements: Bachelor's Degree required (or High School diploma with solid professional experience for at least 3 years) Excellent English communication At least 3 years experience in contact center/customer care At least 2 years tenure in Supervisory role Strong leadership, English skills, and workflow management US night shift, tool proficiency, high call volume comfort US RPO/volume hiring, CRM/ATS use, scaling/startup experience. System building, large team leadership, persuasion skills.
Responsibilities
Lead and coach a team to meet ambitious KPIs while managing performance reviews and schedules. Drive engagement initiatives, achieve hiring targets, and oversee successful job matching and candidate preparedness.