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Career Support Manager (BGC Taguig) | Onsite at Tasq Staffing Solutions, Inc.

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Coaching, KPI Management, Operations Management, Account Management, Client Services, Job Matching, Stakeholder Management, CRM, ATS, RPO, Volume Hiring, Operational Workflows, English Communication, Performance Reviews, Escalation Handling

Industry

Staffing and Recruiting

Description

Working Setup: 100% Onsite (BGC Taguig) Work Hours: 11PM to 8AM Responsibilities: Team Leadership: Inspire and guide your team to success by leading, coaching, and nurturing their growth. Set ambitious KPIs, drive performance, and conduct insightful reviews while empowering your team to reach their full potential. Operations: Lead daily operations with precision, driving placement success, top-notch quality, and peak productivity. Track key metrics, tackle escalations head-on, and continuously refine processes for exceptional results. Engagement & Account Management: Guide job matching and boost candidate preparedness; nurture strong client relationships; expertly handle escalations; and consistently deliver top-notch service. Requirements: Bachelor's Degree required (or High School diploma with solid professional experience for at least 5 years) Excellent English communication At least 8 years experience in contact center/customer care At least 3 years tenure in Supervisory role Proven experience in account management or as a Client Services Manager is required. US RPO/volume hiring, CRM/ATS use, scaling/startup experience. Experience managing KPIs, reporting, and operational workflows. Excellent communication and stakeholder management skills.

Responsibilities

Lead daily operations and team performance to drive placement success and productivity. Manage client relationships and candidate preparedness while refining operational processes.