About the job

CARE ON CALL HEALTH CARE LTD operates a Healthcare Staffing Division supporting care and residential services across Hertfordshire and surrounding areas with suitably vetted Care Workers and Support Workers.

We are building a register of care professionals who are available for temporary and flexible assignments with local care homes, residential homes and other care and support services.

Registering with CARE ON CALL HEALTH CARE LTD does not automatically constitute an offer of employment or guarantee a minimum number of hours or assignments. Suitable registered workers may be offered assignments according to client requirements, worker availability, role suitability and completion of our recruitment and compliance requirements.

Our aim is to develop a reliable local workforce that care providers can call upon for planned staffing requirements, sickness and annual-leave cover, day and night shifts, waking nights, weekend cover and short-notice staffing requirements.

Before being cleared for suitable assignments, candidates will be required to complete our registration, recruitment and compliance process. This may include identity and Right to Work checks, appropriate DBS checks, employment references, mandatory training verification, competency checks and other role-specific requirements.

Role Description – Care Worker / Support Worker (Agency Assignments)

We are inviting Care Workers and Support Workers to register with CARE ON CALL HEALTH CARE LTD for temporary and flexible staffing assignments with care and residential services in Stevenage and across Hertfordshire and surrounding areas.

This is an opportunity to join our staffing register and be considered for assignments that match your experience, competencies, availability and location.

Assignments may include:

Day and night shiftsWaking nightsWeekend and bank-holiday coverSickness and annual-leave coverTemporary staffing vacanciesShort-notice staffing requirements

Depending on the individual assignment and client service, duties may include supporting residents or service users with personal care, mobility, meals and hydration, daily living activities, emotional and social support, and promoting independence and dignity.

Workers will be expected to follow the client service's care plans, risk assessments, policies, procedures and reporting arrangements while on assignment. This includes maintaining accurate records, reporting concerns or changes in an individual's wellbeing, following safeguarding procedures, maintaining confidentiality and complying with infection prevention, health and safety and professional-boundary requirements.

The exact duties, location, shift times and other assignment requirements will be provided when a suitable assignment is offered.

Registration Requirements

We are particularly interested in candidates who can demonstrate:

Previous experience as a Care Worker, Healthcare Assistant, Support Worker or similar care role.A compassionate, respectful and professional approach to supporting people.Good communication and interpersonal skills.Understanding of dignity, safeguarding, confidentiality and person-centred care.Ability to follow care plans, risk assessments and client instructions.Ability to maintain clear and accurate care records.Reliability and good timekeeping.Ability to work professionally as part of an established care team.Appropriate mandatory care training, or willingness to complete/refresh required training before being cleared for assignments.Satisfactory references and completion of the required recruitment and compliance checks.Appropriate DBS clearance for the role.Evidence of eligibility and Right to Work in the UK.Flexibility to undertake available shifts, which may include days, nights, weekends and bank holidays.

Candidates with relevant Health and Social Care qualifications and the Care Certificate are welcomed, although suitability will be assessed according to the requirements of individual assignments.

Location and Travel

Assignments will primarily be with local care homes, residential homes and care/support services in and around Hertfordshire.

Candidates should consider their ability to travel reliably to and from individual assignments before accepting a shift. Both drivers and suitable non-drivers may register, subject to their ability to reach available assignment locations.

Important – Registration and Assignments

This opportunity is to register with the CARE ON CALL HEALTH CARE LTD Healthcare Staffing Division for consideration for temporary care assignments.

Registration does not in itself guarantee work, a particular number of hours, a specific shift pattern or placement with a particular client.

Once registration and required compliance checks have been satisfactorily completed, suitable workers may be offered assignments according to:

client demand → role requirements → worker compliance status → experience and competency → location → availability.

• Workers remain free to consider assignments offered to them and should only accept shifts they are able to undertake reliably.

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