Caregiver Scheduler at DAIOHS U S A INC

Kapolei, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organization, Dependability, Scheduling, Coordination, Communication, Problem-Solving, Multitasking, Time Management, Customer Service, Record Keeping, Decision-Making

Industry

Description

Job Summary: Senior Helpers of West Oahu is seeking a highly organized and dependable Scheduling Coordinator to manage caregiver schedules and ensure seamless delivery of in-home care services to our clients. This role is critical to maintaining continuity of care, supporting our caregivers, and ensuring clients receive reliable, high-quality service. The ideal candidate is detail-oriented, able to multitask in a fast-paced environment, and has strong communication and problem-solving skills. Key Responsibilities: * Coordinate and maintain daily and weekly schedules for caregivers and clients * Match caregivers with clients based on care needs, availability, and compatibility * Communicate schedule changes, updates, and shift coverage with caregivers in a timely manner * Monitor open shifts and proactively fill them to ensure uninterrupted care * Respond to caregiver call-outs and arrange backup coverage * Maintain accurate scheduling records and client care hours in the company’s scheduling system * Communicate with clients and families regarding schedule updates when necessary * Support onboarding of new caregivers by coordinating initial schedules and introductions * Work closely with the care management team to ensure client care plans are properly staffed * Assist with administrative tasks and reporting as needed Qualifications: * High school diploma or equivalent required; associate or bachelor’s degree preferred * Previous scheduling, administrative, or office coordination experience preferred * Experience in home care, healthcare, or staffing environments is a plus * Strong organizational and time management skills * Excellent verbal and written communication skills * Ability to multitask and remain calm in a fast-paced environment * Proficiency with scheduling software and Microsoft Office (Word, Excel, Outlook) * Strong problem-solving and decision-making abilities * Professional, dependable, and customer-service oriented Physical Requirements: * Ability to sit and work at a computer for extended periods * Occasional lifting of office supplies up to 20 lbs Benefits: * Competitive salary * Paid training * Supportive team environment * Opportunity for professional growth * Meaningful work supporting seniors and caregivers in the community About Senior Helpers of West Oahu: Senior Helpers of West Oahu is dedicated to providing compassionate, high-quality in-home care that allows seniors to live safely and independently in the comfort of their own homes. Our team is committed to excellence, reliability, and making a positive difference in the lives of our clients and their families. How to Apply: Qualified candidates are encouraged to submit their resume and cover letter. We look forward to adding a dedicated Scheduling Coordinator to our growing team.

Responsibilities

The Scheduling Coordinator is responsible for managing daily and weekly schedules for caregivers and clients, ensuring proper matching based on needs and availability. This role also involves monitoring open shifts, arranging backup coverage for call-outs, and maintaining accurate scheduling records in the company system.