JOB DETAILS

As a Caretaker/Cleaner you will be required to work a shift pattern which will include evenings and weekends. This role will require you to clean and maintain all designated areas to a high standard and prepare and clear equipment/areas as appropriate to suit the needs of customers and service users. You will be required to engage with customers and service users in a positive manner. This role will also require occasional receptionist duties, which involves operating our booking procedures and systems as well as responding to customer enquiries and requests face to face or by answering telephones or emails.
You will operate in accordance with service guidelines, health and safety policy and will follow all associated risk assessments and standard operating procedures. You will ensure all building compliance checks are completed periodically, these may include fire safety checks, water quality checks and asbestos monitoring.
In addition, you will be a nominated key holder responsible for ensuring the building is open at designated times and secured correctly at the end of each working day. This includes internal, external, and outdoor facilities and may involve operating the building alarm system, you may be required to respond to out of hours alarm activations.
On occasions, this role will include lone working. It is not essential that you hold a driving license. However, you may be expected to travel between different facilities, some of which may have limited public transport links.
A link to the role profile is included at the bottom of the advert. You will find out more about the job and the type of person we are looking for.

THE PERSON

We are looking for an enthusiastic and self-motivated individual with the ability to be able to work unsupervised and independently as part of a wider team. You will possess good communication skills, be customer focused and demonstrate a “can-do” attitude at all times.

The successful applicant must also:

• Be confident and level-headed when dealing with people at all levels.
• Be flexible and able to work on their own initiative.
• Have excellent team working skills.
• Possess a basic understanding of IT and capable of using a variety of internal systems.
• Have good customer service skills
• This post involves mainly evening work with occasional cover required at weekends.

• Ways in which you have used your knowledge, problem solving skills and understanding of cleaning/administrative processes