What is Landstar?
Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.
Salary: $46,881 - $58,602
Location: Onsite in Jacksonville or Rockford
What work will you perform?
Cargo Net recently reported a 57% year-over-year increase in straight cargo theft (it’s physically taken) and 1220% increase in strategic cargo theft (you are “tricked” into giving them the cargo).
We are hiring for a senior level analyst to assist with reducing liability and cost related cargo theft by conducting investigations and determining the root cause of network-wide fraudulent incidents. Your analysis will help inform how you educate and raise awareness for combating fraudulent activity throughout the network. If your strengths are in data driven decision-making and confidently having difficult conversations with empathy then this is the role for you.

MINIMUM EXPERIENCE AND QUALIFICATIONS:

• Bachelor’s Degree or equivalent work experience
• Three (3) years of experience in fraud analysis, law enforcement or cargo loss prevention

PREFERRED EXPERIENCE AND QUALIFICATIONS:

• Two (2) years of fraud analysis or investigative experience
• Two (2) years of customer service experience

KNOWLEDGE, SKILLS, AND ABILITIES:

• Working knowledge of Excel and Word
• Ability to handle multiple tasks simultaneously
• Ability to work with minimal supervision
• Ability to make decisions independently
• Excellent organization and communication skills
  Why work at Landstar?
  Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.
  Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.
  If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!
  Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.
  Privacy Policy
  Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers

• Through analysis identify methods to reduce liability and cost
• Communicate data driven analysis of current risk environment to variety of audiences across the network
• Provide detailed analytical reports of incidents that can be used to create higher awareness
• Analyze trends including demographics and carrier/customer
• Lead investigations and determine root cause of fraud/theft incident.
• Lead discussions with other departments surrounding fraud/theft incidents.
• File appropriate reports.
• Collaborate with law enforcement to access their data to improve fraud mitigation efforts.
• Assign private investigators and work with law enforcement.
• Review reports and invoices for complete and accurate billing/information
• Initiate corrective action and prevent reoccurrence when applicable.
• Review history and recommend appropriate action to management.