Cargo Operations Officer - ALA at Qatar Airways

Almaty, , Kazakhstan -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

0.0

Posted On

15 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cargo Operations Management, IATA Regulations, Load Control, Ramp Handling, Dangerous Goods Regulations, Live Animal Regulations, SOP Implementation, SLA Monitoring, Customs Liaison, Operational Excellence, English Proficiency, Russian Proficiency

Industry

Airlines and Aviation

Description

Description - External About the role: The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple. To support our VISION 2027 roadmap, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers. Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027. We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways, Cargo Operations team as a Cargo Operations Officer in our office in Almaty. The role holder will be responsible for monitoring smooth cargo operations at the station/region through close coordination with the GHA’s and staff within the station. In this role, you will continuously monitor and develop adherence to regulations outlined by local authorities and regulatory bodies and ensure strict compliance to IATA regulations for effective movement of inbound and outbound cargo whilst reducing operation costs involved. Some of the tasks include: • Implement the developed strategies to enhance services offered whilst reducing operational unit costs incurred in the region. Further be a part of the airline operating committee to address infrastructure issues etc. • Constantly monitor the cargo handling in the station and suggest to the Cargo HDQ best practices to be implemented within the region to achieve operational excellence. • Implement, establish and monitor standard operating procedures (SOP) and Service level agreements (SLA) with the GHA’s in the region to ensure smooth cargo operations. This also includes streamlining policies with GHA staff in order to follow procedures in the absence of cargo staff at the respective station. • Maintain the freighter on time performance and ensure no delays occur due to ground operations throughout the delegated region. • Ensure discrepancies and non-conformances are minimized in order to reduce claims and penalties at the respective station to increase customer satisfaction and reduce carrier liability. • Liaise with local Government/ Customs Authorities for obtaining permission; to comply with regulatory issues related to cargo operations. • Ensure that the operations staff/GHA staffs of the station has followed mandatory training requirements and possess valid licenses to handle cargo (DG, LAR) at the respective station. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications - External About you The successful candidate will have the following qualifications and skills: • Relevant College or University qualifications with a minimum of 4 years relevant experience in the airline or the freight industry. • Load control and Ramp handling courses. • Experience in Air cargo management and operational airline functions will highly desirable. • Knowledge in Air Cargo Operations, perishable cargo handling and Live animal regulations. • Detailed knowledge of IATA Cargo handling, IATA Cargo Services Manual, DGR regulations and other pertinent operational regulations. • Good command of English language (Russian is also desirable) You must have the current right to live and work in Kazakhstan. How to apply If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

Responsibilities

The officer is responsible for monitoring smooth cargo operations in Almaty through coordination with Ground Handling Agents and ensuring compliance with local and IATA regulations. Key tasks include implementing operational strategies to reduce costs, maintaining freighter on-time performance, and managing regulatory permissions with customs authorities.