Caribou Coffee Assistant Manager at GLP Transit

Minnetrista, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Staff Supervision, Team Development, Operational Efficiency, Inventory Management, Cash Handling, Problem Solving, Communication, Leadership, Food Safety, POS Systems, Organizational Skills, Sales Promotion, Community Engagement, Teamwork, Time Management

Industry

Description

Description Job Summary The Assistant Caribou Manager supports daily operations and supervises staff during shifts to ensure exceptional customer service, operational efficiency, and a welcoming atmosphere. This role actively upholds Mackenthun’s values, fosters team engagement, and helps drive sales and profitability while maintaining the highest standards of quality and safety. Key Responsibilities Staff Supervision & Development Supervise and support baristas and other team members during shifts Assist in hiring, training, and coaching staff, providing ongoing feedback and performance support Foster a positive and motivating work environment that encourages high employee engagement and retention Ensure adherence to company policies, food safety standards, and operational procedures Customer Service Excellence and Guest Experience Maintain high customer service standards by leading by example Greet customers, take orders, craft beverages, and process payments accurately and efficiently Resolve customer complaints promptly and professionally to ensure satisfaction Build relationships with regular customers/community members and maintain a welcoming atmosphere that keeps guests coming back Operational and Financial Management Assist in managing inventory, ordering supplies, and controlling costs to support profitability Monitor cash handling and assist with daily cash-outs Help implement promotional activities and seasonal offerings to drive sales and encourage repeat business Maintain a clean, organized, and safe environment, including compliance with health and safety regulations Equipment and Facility Maintenance Oversee the cleaning and maintenance of all coffee equipment during shifts Troubleshoot minor equipment issues and coordinate necessary repairs Ensure proper functioning of POS systems and support smooth operations Other duties as assigned Requirements Qualifications High school diploma or GED required. Customer service experience required; supervisory or coffee shop/restaurant management experience preferred. Strong leadership, communication, and organizational skills. Knowledge of food safety standards (HACCP certification preferred or willingness to obtain). Proficiency with basic computer programs, including POS systems and Microsoft Office. Availability to work weekends and holidays. Excellent communication skills in English (verbal and written). What You Bring A love for coffee and people. A leadership mindset with a team-first attitude. A focus on service, community, and creating memorable moments. A willingness to learn, grow, and have fun while working hard. Working Conditions and Physical Demands Must be able to stand and walk for long periods and lift up to 50 lbs. Exposure to hot equipment, cleaning chemicals, and a fast-paced environment. Ability to handle repetitive tasks and work collaboratively in a busy, team-oriented setting. Benefits Summary Full Time: Medical, Dental, Vision 401k Employer Paid Life Insurance Long Term & Short Term Disability Hospital, Critical Illness, Accident Paid Vacation and Paid Holidays Sick & Safe Time Shift differentials for working Sundays & Holidays 10% discount at any Mackenthun’s locations Referral bonuses Dietitian services Part Time: Earned Safe & Sick Time Shift differentials for working Sundays & Holidays 10% discount at any Mackenthun’s locations Referral bonuses Dietitian services

Responsibilities

The Assistant Manager supervises staff and supports daily operations to ensure excellent customer service and operational efficiency. They also assist in staff hiring, training, and maintaining a welcoming atmosphere.