Carpenter - Field Technician at Gunton Corporation

Cleveland, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Measuring, Installation Management, Quality Control, Safety Compliance, Customer Service, Accounts Receivable Management, Training, Window Replacement, Door Replacement, Construction Background, Product Application

Industry

Accounting

Description

Description JOB SUMMARY Measure sold jobs with an accurate breakdown of sizes, wall thickness, and material needed to complete the job correctly. Manage all assigned installation teams to meet or exceed the Retail Replacement Guidelines outlined in the Pella Installation Manual. Complete an Installation Process Inspection Form on every active job visited. Represent the Installation Department with customer satisfaction issues and or collection issues. GENERAL RESPONSIBILITIES Accurately measure jobs with accurate sizing, wall thickness, and materials. Manage installation productivity, quality, and installation process guidelines by visiting jobs in progress and rating the Pella Installation teams by completing the Installation Process Inspection Form Participate as a Shadow Trainer for new Gunton employees Oversee product application, installation, and measuring training of new Retail Replacement Sales Representatives Enforce all OSHA and company safety guidelines Assist Installation Manager in Accounts Receivable Management Resolve installation-related customer complaints regardless of the origin. Utilize professional customer service skills to defuse emotional situations Exhibit the highest standard of personal ethics at all times and adhere to all Gunton Corporation policies. Perform additional responsibilities assigned by your manager REPORTING RELATIONSHIPS Reports to Installation Manager MINIMUM QUALIFICATIONS A valid driver's license with four points or less during the last three years Construction background with window and door replacement experience PREFERRED QUALIFICATIONS Five years of hands-on construction experience or an equivalent of a technical degree Previous construction management experience Computer literate Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.

Responsibilities

The primary responsibility is accurately measuring jobs for materials and managing installation teams to meet or exceed retail replacement guidelines, while ensuring quality through regular site inspections. This role also involves representing the department in customer satisfaction and collection issues, and assisting with training new personnel.