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Carrier and Client Account Manager - Maternity cover at ASDA
Leeds LS11 5AD, , United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

10 Oct, 25

Salary

0.0

Posted On

11 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description
Responsibilities
  • Managing our Clients, Drop Ship Vendors and Carriers to improve performance and ensure adherence to SLAs
  • Work with 3rd party providers to ensure we deliver a high level of service to our customers
  • Be the key contact between Clients, Fulfilment Centres and carriers, reviewing trailer collections, forecasts and resolving any operational issues
  • Support financial review of delivery spend vs budget, including querying invoices with providers
  • Working with George.com team to on-board any new DSVs
  • Work with the Service & Contact centre teams (including Exec teams) to resolve any business issues
  • Identify and implement new ways of working to improve current processes with Clients, Carriers and Drop Ship Vendors
  • Lead new development projects to launch new services and network improvements for customers and clients.