WHO WE ARE:

Synchrogistics is a dynamic $100 million 4PL headquartered in Raleigh, NC. We deliver industry-leading problem solving, customer service and analytics to premier clients. Our business is 50% brokerage and 50% managed transportation. Our creative solutions are customized to each client, and we focus on ensuring successful implementation of those solutions. We have grown rapidly while keeping our core culture healthy.
Now, we’re looking for a driven Carrier Sales Manager to help us strengthen and expand our carrier network - and take our service to the next level.
The Carrier Sales Manager (CSM) plays a pivotal role in overseeing the performance and development of the company’s core carrier portfolio, including TL and LTL carriers.

WHAT WE NEED TO SEE:

• Bachelor’s degree required; Logistics, Supply Chain, Business or a related field
• Three (3) years minimum carrier sales experience required
• One (1) year minimum customer service experience required
• Strong understanding of carrier relationship and performance management
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word)
• Experience with CRM software; Salesforce preferred
• Bilingual a plus

• Source new carriers, build deeper existing carrier relationships, and drive carrier outreach to improve client services by creating long-term, trusted partnerships
• Develop routing guides and dedicated lane programs to secure predictable capacity and rates.
• Negotiate rates and capacity commitments with carriers, balancing cost, service, and margin.
• Regularly check-in with core carriers, conducts regular surveys on company performance, and maintains a carrier scorecard to push continuous improvements
• Conduct quarterly Lane Analysis for top accounts to review carrier pool and routing guide strategy
• Anticipate future freight needs based on sales forecasts, seasonality, and market trends.
• Use tools like DAT, Truckstop, or FreightWaves SONAR for benchmarking and to monitor spot and contract rate trends across regions and equipment types.
• Analyze carrier data to assist in identifying savings opportunities with carriers
• Analyze sourcing outcomes (margin, carrier utilization, service performance).
• Identify gaps in coverage or over-reliance on certain carriers.
• Implement process improvements to reduce costs or improve carrier loyalty.