[Cartier] Supervisor at Richemont

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Visual Merchandising, Teamwork, Interpersonal Skills, Attention to Detail, Luxury Retail, Organizational Skills, Empathy, Hardworking, Curiosity, Communication, Customer Loyalty, Boutique Operations, Security Awareness, Data Management

Industry

Retail Luxury Goods and Jewelry

Description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. [Cartier] Supervisor (SSG Kangnam) YOUR MISSION As a Supervisor, you have to achieve sales in line with the ambitions of the Manufacture and ensure that every Customer has an exceptional and unique experience in your Boutique, by providing the highest standards of Service. HOW WILL YOU MAKE AN IMPACT? Sales & turnover To achieve the Boutique monthly and annual sales turnover, in line with Maison Commercial and sales Strategy Customer Service Excellence To represent the highest standards and promote Maison’ name and image inside and outside the Boutique To “WOW” your Customer with an unexpected, audacious and incredible experience! To ensure a constantly perfect personal appearance To welcome the Customer, in the Boutique, over the phone by e-mail or mail, according to Maison’ guidance and standards To gain qualitative Customer data and improve the Boutique Customer portfolio To develop Customer loyalty through excellent Service and Treatment Visual Merchandising To respect and ensure the highest standards of the displays and furnishing in line with the Manufacture guidance To ensure a constant Boutique cleanliness and tidiness Boutique Operations To take part actively in Team meetings, contest, events, annual inventory counts and all daily operations as required To assist fellow Ambassadors during a sale such as with customer service, gift-wrapping, conveying pieces from the stock To perform any selectivity entrusted task by the Boutique Manager or Assistant Boutique Manager such as re-stocking, display maintenance, sales accessories follow-up and maintenance To respect, apply and promote Security rules and mindset To report key information to Maison’ knowledge of information systems HOW WILL YOU EXPERIENCE SUCCESS WITH US? Min. AAS (전문학사) or Bachelor's (학사) degree holder preferred Strong Achievement, Curiosity, Hardworking nature and Empathy First professional experience preferably gained in Retail At least experienced 10~15 years in luxury & high-end field One local language(Korean), and ideally be able to speak in Chinese & English would be perfect An organized person with an excellent attention to detail and high Customer Treatment standards A team player with excellent interpersonal skills and multi-tasking ability #Richemont #WeCraftTheFuture In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

Responsibilities

As a Supervisor, you will achieve sales targets and ensure exceptional customer experiences in the Boutique. You will also oversee visual merchandising and maintain boutique operations.