Case Aide, Bilingual English/Spanish at Bethany Christian Services USA

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

21.26

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transportation, Scheduling, Documentation, Case management support, Customer service, Organizational skills, Verbal communication, Written communication, Attention to detail, Microsoft Office Suite, Time management, Bilingual English/Spanish

Industry

Non-profit Organizations

Description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact. Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul.  As a Case Aide you’ll help carry this mission forward and make a meaningful impact every day. How Your Role Makes a Difference * Provide transportation to clients not limited to medical appointments, foster homes, and other social agencies * Assist with scheduling medical and dental appointments for clients * Draft and maintain notes related to interactions and areas of concern observed during visits and share notes with assigned case manager * Monitor home visits with clients * Complete paperwork and phone calls for case manager, as requested * Schedule and prioritize work duties in partnership with supervisor and other team members * Report transportation problems that occur and impede timely transportation requests * Attend trainings and meetings as assigned by supervisor * May assist with file audits and small purchase requests * Essential job responsibilities may vary based on the specific needs of each program/department * May be required or asked to participate in a Bethany-sponsored event * Complete other duties as assigned What Will Make You Successful * High School Diploma or equivalent * Must be at least 21 years of age to operate a vehicle on behalf of the agency * Demonstrated organizational skills * Excellent verbal and written communication skills * Must have the ability to provide excellent and compassionate customer service * Ability to work independently with strong attention to detail * Must be reliable with time-sensitive deadlines and tasks * Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite * Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany * Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage * Must pass a criminal history screen, including state and local child protection agency registries * Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity We Invest in You * Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul * Access to training, professional development, and career growth opportunities  * Comprehensive health insurance (medical, dental, and vision) * 403(b) retirement plan with employer match eligibility * Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks) * Access to education reimbursement for those that qualify * Comprehensive employee assistance and wellness program * Employer paid long-term disability and group term life insurance  #LI-LV1

Responsibilities

The Case Aide provides essential transportation for clients to appointments and assists with scheduling medical and dental visits. They also maintain detailed interaction notes, monitor home visits, and complete administrative paperwork for the case manager.