CASE AIDE - STEHP at CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES

City of Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

19.75

Posted On

11 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Non-Medical Support, Confidentiality Maintenance, Ethical Standards Adherence, Trauma-Informed Care, Financial Eligibility Assessment, Intake Coordination, Information And Referral, Electronic Case Noting, Client Database Utilization, Liaison Work, Administrative Support, Report Preparation, Chart Maintenance, Professional Development, Cultural Competency

Industry

Non-profit Organization Management

Description

Description We are Hiring! Job Posting: Case Aide- STEHP Location: Son House- Rochester, NY Department: Homeless and Housing Employment Type: Full-Time, 37.5 hours Schedule: M-F, 8 am-4 pm Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provides non-medical, in-home support services to program participants and support to office staff and case managers. Maintains confidentiality and ethical standards as identified by NASW, HIPAA, or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Essential Duties and Responsibilities Looks at financial eligibility for the STEHP & ERAP program for all client referrals. Conducts intakes for emergency admissions Provides information and referral service for telephone inquiries. Maintains accurate activity records. Follows established procedures and policies for programs. Completes case notes electronically. Keeps accurate mileage and timesheet records. Utilizes web-based client database for client information and recording of units of service. Maintains up to date client service schedule on agency system (currently Outlook). Tracks any client payments received. Acts as liaison with other community service providers/referral sources and DSS after-hours workers. Supports department operations Back up for phones, report preparation, mail, and data maintenance. Administrative tasks such as copying, faxing, organizing, and chart maintenance. Assist with department meetings and events. Participates in relevant Agency meetings and/or trainings Actively pursues the development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values, and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all-inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements Qualifications Education: Associate’s Degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered Credentials: Valid and clean NYS Driver’s License. Experience: One year of experience in human services required. Experience in geriatrics preferred. Bilingual (Spanish, Burmese, Karen, Nepali, Somali or Arabic) desirable. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives. Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Responsibilities

The Case Aide provides non-medical, in-home support services to program participants while supporting office staff and case managers, ensuring adherence to confidentiality and ethical standards like NASW and HIPAA. Essential duties include assessing financial eligibility for STEHP & ERAP programs, conducting intakes, maintaining accurate client records electronically, and acting as a liaison with community providers.