KEY QUALIFICATIONS:

• Require familiarity of the Statutory Accident Benefit Schedule (SABS).
• Strong customer service orientation
• Strong attention to detail and firm grasp of systems
• Mature and strong work ethic
• Computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
• Competent verbal and written communication skills in English
• Proven organizational and multi-tasking skills
• French-English bilingualism is a significant asset

• Responsible and accountable for reviewing the specifics of potential referrals to ensure we can accept them for medical evaluation
• Screening for conflict of interest and advising the appropriate parties when this arises
• Scheduling the service(s) with our roster of medical and paramedical assessors
• Booking secondary service providers when necessary (e.g. transportation, interpretation).
• Creating notifications consistent with our Service Level Agreements (SLAs)
• Producing the relevant directives for the assessor(s)
• Meeting deadlines
• Data entry and data accuracy
• Customer service
• Other duties as assigned.