PLEASE NOTE: A LIST OF QUALIFIED CANDIDATES WILL BE ESTABLISHED FOR THE CASE LEAD POSITION AT THE INFORMATION AND PRIVACY COMMISSIONER OF ONTARIO (IPC) AND WILL BE IN EFFECT FOR TWELVE (12) MONTHS FROM THE DATE THE LIST IS CREATED. QUALIFIED CANDIDATES ON THE LIST MAY BE CONSIDERED WHEN FILLING FUTURE PERMANENT AND/OR TEMPORARY VACANCIES IN THIS POSITION.

Are you a hard-working individual with a keen interest in access to information, who approaches issues with a creative and innovative lens and explores the most expeditious way to resolve them?
We have an exciting opportunity to join the recently created Expedited Team in our Tribunal and Dispute Resolution Division. The Expedited Team will play a critical role within the IPC in finding creative and innovative procedures and processes to expeditiously resolve appeals and complaints with straight forward issues as part of a pilot project.
The Information and Privacy Commissioner of Ontario is an administrative tribunal responsible for the Freedom of Information and Protection of Privacy Act (FIPPA), the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), the Personal Health Information Protection Act (PHIPA) and the Child, Youth and Family Services Act (CYFSA).

Under the Acts, the Information and Privacy Commissioner, Tribunal and Dispute Resolution Division (TDRD):

• Resolves access to information appeals and complaints when government or health care practitioners and organizations refuse to grant requests for access or correction;
• Investigates privacy complaints with respect to personal information held by government institutions or personal health information held by health care practitioners and other organizations;
• Conducts research into access and privacy issues;
• Comments on proposed government legislation and programs; and
• Educates the public about Ontario’s access and privacy laws and current issues affecting access and privacy.

YOU WILL QUALIFY FOR THIS POSITION BY DEMONSTRATING:

Education and Experience

• Post-secondary education/degree in a discipline pertinent to the position, or an equivalent combination of education and experience working with the Acts.
• Experience communicating clearly and effectively with people, including those individuals who exhibit adverse and/or demanding behavior.
• Experience in FIPPA, MFIPPA, PHIPA and CYFSA and in the interpretation and application of complex legislation.
• Experience performing in a time-sensitive, caseload-driven environment that is subject to a high degree of scrutiny from the media and the public.
• Several years of experience in, and a superior ability:
• resolving matters through the use of dispute resolution tactics;
• interpreting the Acts to analyze and determine their applicability to access rights under the Acts;
• conducting research, analyzing past precedents, and where possible, providing parties with a preliminary view on the issues of a matter and on the likely outcome of the matter;
• reviewing and assessing matters and conducting further investigation and analysis, as required, including guiding the possible settlement of matters in dispute; and
• drafting high quality and timely final reports/letters/orders that clearly and succinctly explain the reasoning for decisions to dispose of a matter.

KNOWLEDGE REQUIREMENTS

• Extensive knowledge of access and open/transparent government issues, including a sound understanding of the principles underlying Ontario’s access to information laws.
• A solid understanding of administrative law concepts and access to information jurisprudence in Ontario.

SKILLS AND ABILITIES

• Well-developed oral and written communication/interpersonal skills.
• Proven experience resolving files using dispute resolution techniques, and a strong customer service and resolution-oriented approach to conflict situations.
• Ability to demonstrate a strong positive, supportive, and results-oriented attitude.
• Well-developed organizational and time management skills to handle a high volume of files and expeditiously resolve files within established timelines, and the ability to work independently in a fast-paced, case-driven environment.
• Ability to apply appropriate judgement and knowledge according to the varying circumstances of individual files and situations.
• Well-developed information-seeking, research, and problem-solving skills.

ASSET QUALIFICATIONS

While not a requirement for this role, it will be considered an asset if a candidate has one or more of the following:

• Law degree
• Experience writing orders/decisions in an administrative tribunal setting.
• Plain language writing proficiency.
• Ability to communicate (orally and in writing) in French.

LANGUAGE REQUIREMENTS AND ASSESSMENT:

All external Ontario Public Service (OPS) job ads are posted in English and French. Check the “position(s) language” section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you’ll also need to pass a French-language proficiency test.

• Law degree
• Experience writing orders/decisions in an administrative tribunal setting.
• Plain language writing proficiency.
• Ability to communicate (orally and in writing) in French