KEY REQUIREMENTS:

• Minimum GCE ‘O’/’N’ or equivalent
• Preferably with relevant experience
• Basic customer or patient services skills
• Positive attitude, good communication and strong interpersonal skills
• Proficient in MS Office Excel, mail merge
• Basic letter writing/email, minutes and notes taking.
• English and a second language (ability to speak dialect will be beneficial)

PURPOSE OF THE ROLE:

Reporting to the Manager of Welfare Services, you shall provide daily administrative/logistics support on SCS Transport Services and SCS Financial Assistance schemes.

KEY RESPONSIBILITIES:

Provide administrative/logistics support for SCS Transport Services

• Attend to telephone/walk-in clients when required
• Create applicant’s profile in LEAP
• Prepare letter of approval/rejection to applicants
• Prepare daily transport schedule
• Process payment/claims
• Track and monitor vans usage and prepare monthly/MSF reports for submission.

Provide administrative support for SCS Financial Assistance Schemes

• Attend to telephone/walk-in clients when required
• Create applicant’s profile in LEAP
• Prepare letter of approval/rejection to applicants
• Assist in the coordination of activities/programmes
• Process hospitals and clinics’ bills/invoices
• Assist in extracting reports from Leap for reporting and/or data analysis

Provide administrative support in TenderBoard

• Process payments/claims