SKILLS & EXPERIENCE REQUIRED:

• Extensive experience of working directly with mental health service-users and their carers
• Experience of promoting independence through a strengths-based and empowering approach
• Experience of support planning and achieving personalised outcomes
• Strong understanding of how mental illness impacts individuals and families
• Knowledge of key statutes underpinning adult social care, in particular the Care Act 2014
• Observational skills to review and update assessed social care needs of vulnerable adults

WHAT’S INVOLVED WITH THIS ROLE:

We are seeking to recruit a temporary Case Management Officer (CMO) to join our community mental health services. CMOs are based within multi-disciplinary teams and play a crucial role in maintaining flow through community mental health pathways.
CMOs carry a caseload of clinically stabilised mental health service-users, acting as the main point of contact for them and their unpaid carers. They are responsible for reviewing strengths-based care packages and supporting service-users through the transition from specialist mental health services back to the care of their GP. The role focuses on empowering service-users to optimise their independence and make best use of community resources.

KEY RESPONSIBILITIES:

• Hold and manage a caseload of clinically stabilised service-users within the community mental health pathway.
• Act as the main point of contact for service-users and their unpaid carers, providing advice, guidance, and support.
• Review and update strengths-based packages of care to ensure they remain appropriate and effective.
• Support service-users in their transition from specialist mental health services back to primary care under their GP.
• Work within the framework of the Care Act 2014 and other relevant legislation, ensuring statutory requirements are met.
• Undertake observations and assessments to identify changing social care needs and update support plans accordingly.
• Maintain accurate case records, reports, and documentation in line with professional standards and policies.

PLEASE QUOTE THE JOB TITLE & VACANCY REFERENCE NO. IN YOUR APPLICATION, OR WE WILL BE UNABLE TO MATCH YOUR CV TO THE ROLE BEING APPLIED FOR.

Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please