Case Management Specialist II - Veterans Program (3286) at The Salvation Army

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Counseling, Client Advocacy, Mental Health, Substance Abuse, Program Development, Crisis Management, Record Keeping, Statistical Reporting, Group Counseling, Needs Assessment, Relapse Prevention, Communication, Documentation, Compliance, Interviews

Industry

Non-profit Organizations

Description

Job Details Job Location: TX-CPC Social Services Center - Dallas, TX 75235 Position Type: Full Time Regular Education Level: Graduate Degree Job Category: Case Management This position is responsible for: Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; provides unique comprehensive clinical group counseling; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements. Key Responsibilities: Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program. Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines. Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS). Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same. Provides unique comprehensive clinical group counseling in order to care for the root causes of mental health issues; manages mental health crises; provides in-depth treatment services to help clients cope with and stabilize their mental health and/or substance abuse issues; creates comprehensive relapse-prevention plans with clients; monitors and evaluates clients’ progress. Interviews applicants to determine eligibility for program enrollment based on established facility guidelines and requirements; conduct needs assessment, obtain pertinent information; refers applicants to other agencies if not appropriate for program. Physical Requirements and Working Conditions: Ability to meet attendance requirements. Ability to read, write, and communicate the English language effectively. Ability to communicate clearly and effectively both orally and in writing Ability to think clearly and quickly in order to maintain control of client caseload. Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a shelter environment where there may be exposure to physical health risks and unsanitary conditions. Work involves driving a vehicle to off-site meetings and home visits where there may be physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like. Employee Benefits: Health, Dental, Vision, and Hearing Insurance plans; Group Life Insurance; Retirement Benefits. Paid Time Off What we are looking for in you: Education and Experience: Master's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, and Two years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Licenses and Certifications: Valid State Drivers License CPR and First Aid Certification (or ability to obtain within established timeframe) LPC, LCDC, or equivalent license (or be license eligible) Equal Opportunity Employer: Veterans | Disabled

Responsibilities

The Case Management Specialist II is responsible for providing comprehensive case management services to clients in a life management program, including developing program goals and evaluating client progress. They also conduct group counseling and manage mental health crises while ensuring compliance with funding requirements.