ABOUT THE ROLE

The military charity sector relies on SSAFA CMS Ltd to provide and maintain a casework management system. Based around Mosaic, the system manages tens of thousands of applications for support every year and facilitates the distribution of over £20m to beneficiaries.
Managing a small but talented team, the CMS Manager is responsible for maintaining system performance and supporting users across the sector. The CMS Manager holds to account the supplier (Access) in the delivery of system upgrades, releases, technical fixes, maintenance, and general functionality. They also ensure the integrity and security of the system.
Stakeholder engagement is an important aspect to this role with good communication skills and an ability to disseminate technical information in a non-technical way is essential.

FURTHER INFORMATION ABOUT THE ROLE

Download the full job description here.
Click here to view the benefits SSAFA has to offer.
If you have any queries or would like to speak to someone about this role, please contact Julie McCarthy on julie.mccarthy@ssafa.org.uk for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.