ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.
The Case Manager will provide support to individuals experiencing homelessness or at risk of homelessness. Specialist Homelessness Services (SHS), part of The Salvation Army’s National Homelessness Stream, operates in Geelong. The program works closely with other homelessness services, Barwon Health, Department of Health, and allied health providers. The Case Manager will ensure services align with national and state strategies, as well as the National Homelessness Stream Model of Care.
About the role
We are seeking a values-driven Case Manager – Support Services for our National Homelessness stream in a Full-time capacity.
Reporting to the Support services Team Leader this is a Permanent, full -time role, located in Geelong, Victoria.

You will successfully

• Conduct client assessments, develop case plans, and provide referrals to support services.
• Assist clients in accessing housing, community supports, training, and job networks, while advocating with service providers.
• Coordinate case management and support, including outreach and accommodation living skills programs.
• Create realistic housing and exit plans, and ensure service delivery aligns with the National Homelessness Stream Model of Care.
• Complete TSA SHS forms, submit data within 48 hours, and maintain filing systems.
• Attend and contribute to team meetings, fostering a positive environment and participating in team-building activities.
• Ensure compliance with workplace safety, TSA policies, and manager instructions.

You will have

• Social Work qualification or other relevant social tertiary qualifications and/or substantial experience
• Experience and resilience in working with complex clients presenting with challenging behaviours
• Ability to encourage and cooperate with others to achieve common goals
• Acknowledgement and responsiveness to diversity of experiences, perspectives, values and beliefs
• Interpersonal Skills: Strong interpersonal and communication skills, with the ability to build trusting relationships and engage effectively with individuals struggling with homelessness.
• A national police record check is required
• A current and valid Working with Children Check
• A current Victorian Drivers licence
• Valid and Current Driver’s Licence

What we offer

The Salvos offer eligible employee’s a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit;
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities;
• Flexible (add hybrid WFH if applicable) working arrangements, access to Fitness Passport and consumer discounts;
• Access to EAP and health & wellness initiatives
• Ongoing training and development opportunities that enhance on the job skills and proficiency;
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

Conditions
Compensation is in accordance with SCHADS level 5
About us
The Salvation Army (Salvos) is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
How to apply
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

Please refer the Job description for details