Case Manager (#25-002)

at  HealthCareCAN

QUALIFICATIONS

• Master of Social Work or equivalent in a mental health discipline and a minimum of three years’ related clinical experience or equivalent combination of education and experience
• Membership in a professional College
• Good verbal and written communication skills to provide therapeutic services to clients and families
• Good problem-solving skills to analyze complex client issues and recommend solutions
• Demonstrated skills in therapeutic engagement
• First Aid/CPR is an asset
• Good knowledge of MS Office Suites (Outlook, Word, Excel, PowerPoint)
• Ability to incorporate values of a culturally competent practice of diversity and inclusiveness in all aspects of work
• Ability to work flexible hours, including evenings and weekends

• Provide developmentally informed transitional support for children, youth and families referred between SickKids and CCMH
• Provide family education, counselling and support through brief interventions.
• Facilitate multiple care aspects (e.g. case coordination, information sharing, implementation of practical clinical strategies, system navigation, caregiver support group).
• Coordinate and provide care that is safe, timely, effective, efficient, equitable, patient and family centered and meaningful to the adolescent.
• Develop effective working relationships with relevant hospital and community based mental health service system partners to collaborate/communicate throughout the entire case management process.
• Practice in a manner that is consistent with the philosophy of continuous quality improvement and evidence-based practice.
• Prepares client documents and submits reporting information according to established procedures and deadlines.
• Maintains up-to-date knowledge of therapeutic services and best practices within the industry.