Job Title: Case Manager
Program: Inii Healing House
Department: Aakom-Kiyii Health Services (AKHS) – Akoka’tssini Mental Wellness (AMW)
Classification: Full-time – Term (fiscal year-end)
Location: 1880 15th Ave Brocket, AB
Reports to: IHH Program Leader
Shift: 75 Hours bi-weekly
Schedule: 8 AM – 4 PM; Monday – Friday
Rate of Pay: $25-$27 per hour, depending on experience.

THE OPPORTUNITY

The Case Manager (CM) works out of Inii Healing House (IHH). IHH is a 24-hour/60-day on-reserve treatment facility that provides a structured, intensive healing experience for individuals struggling with substance abuse, mental health issues, and/or trauma. IHH allows up to 10 residents to receive support within the community, often integrating culturally relevant and land-based healing practices.
We are seeking a compassionate, organized, and culturally aware CM to join our multidisciplinary team. The CM plays a key role in offering trauma-informed support for residents through their treatment plans by using assessment tools to create the treatment plan, coordinating services, advocating for their needs, and maintaining strong relationships with families, community supports, and external agencies. This position works closely with clinical and support staff to ensure that all programming aligns with the treatment model and supports residents’ recovery and healing journey.

KNOWLEDGE SKILLS AND ABILITIES

• Group facilitation and co-facilitation skills
• Reliable, compassionate, and works collaboratively within a team environment.
• Intra-group conflict management
• Organized, solution-focused, takes initiative
• Ability to actively listen and ask motivational questions
• High level of verbal and written communication and interpersonal skills
• Ability to translate complex documents into understandable terms
• Knowledge of Piikani/Blackfoot Culture and Language is an asset
• Manage resident relationships and large caseload
• Sound Knowledge and ability to demonstrate a practical application of the following techniques are considered an asset: crisis intervention, de-escalation skills, people management skills, conflict intervention and resolution.

QUALIFICATIONS

• Successful completion of a degree or diploma in a human services discipline, Social Work, Addiction Counselling, Indigenous Studies and/or related field
• Minimum two years of work experience in addiction and/or mental wellness
• Knowledge of trauma-informed, harm reduction, and culturally safe practices
• Proven work experience as a Group Facilitator, Therapist, Counsellor, or similar role in a mental health setting
• Understanding of the impacts of colonization, residential schools, and intergenerational trauma
• First Aid, CPR, Applied Suicide Intervention Skills Training (ASIST), Non-Violent Crisis Intervention (NVDI), Trauma-Informed Care, Security, and WHMIS training are assets
• Recovery Coach Training provided to the right candidate
• Proficient in MS Office 365
• Strong Organizational and communication skills

APPLICATION REQUIREMENTS

• Cover Letter
• Resume

Applicants will be required to provide the following before hiring:

• Copy of credentials
• Valid Driver’s License and clean abstract
• Recent (w/I 30 days) criminal record check and vulnerable intervention record check

Job Type: Full-time
Pay: $25.00-$27.00 per hour
Work Location: In perso

• Collaborate with residents to develop and monitor individualized treatment and aftercare plans
• Provide case coordination, advocacy, and referrals to internal and external services (e.g., mental health, housing, legal aid, cultural support)
• Work closely with Elders, Knowledge Keepers, and cultural support workers to ensure services align with traditional values and practices
• Maintain accurate, electronic case notes and confidential records in accordance with privacy laws and organizational policies
• Participate in team meetings, case reviews, and interagency collaboration
• Provide crisis intervention and emotional support as needed
• Support intake and discharge processes with compassion and professionalism
• Promote holistic healing approaches rooted in the physical, mental, emotional, and spiritual wellbeing of residents
• Use Motivational Interviewing techniques to support resident readiness for change and empower self-directed healing
• Maintain programming calendars, rosters, reports, and evaluation tools.
• Track program outcomes and prepare reports for internal use, funders, or regulators.
• Assess the needs and progress of individuals within the group
• Facilitate open and supportive discussions about addiction and recovery
• Create a safe, inclusive, and non-judgmental environment for group members
• Provide transportation as needed
• Assist participants with organizing personal affairs as requested
• Attend/facilitated case consultation as needed
• Participating in daily debriefing at shift change
• Continuing professional development through ongoing education and training in addiction therapy