JOB DESCRIPTION

The Case Manager/Retention Specialist for the Adult Education Department will be responsible for intake/assessment of new students (paperwork, assessments, orientation, career planning, etc.), confirming student class schedule and course enrollment, leading new student orientation, monitoring attendance and student data, outreach, and pre/post-testing students as necessary. The Case Manager is present to support the Instructor and students and work collectively to accomplish the designated program and participant goals. The Case Manager has a pivotal role in assisting each adult learner in identifying barriers to success and planning to overcome those barriers. Job placement/coaching, referrals to community agencies, soft skills training, and career mapping are day-to-day functions of a Case Manager. Most importantly, this role serves a pivotal function in building positive relationships with the students our Department serves.
TABE 11/12 training and Adult Education Certification preferred, or willingness to obtain. The ideal candidate will have documented experience working with adult learners and utilizing research- based case management tactics to augment program goals and grant outcomes. The ideal candidate will have experience with NYSED Adult Education policy and procedures.

Please refer the Job description for details