• Utilise your Case Management and Project Delivery expertise to provide support and advice to the Redress Design and Delivery business unit
• A Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service until 31st December 2026
• VPS Grade 4: $97,955 - $111,142 plus superannuation.

ABOUT THE ROLE:

The Case Manager and Project Officer provides case management to participants and applicants to redress schemes managed by the business unit.

Some of your duties will include:

• Providing first line phone support to all participants of the Fiskville Redress Scheme including managing the inbox, new applications and responding to written enquires while carrying a caseload that is commensurate with other duties
• Supporting the work area to update and maintain the schemes’ data including managing participant access to counselling, therapeutic and/or medical providers
• With guidance, providing victim-centric case management to participants of the scheme and supporting them through the application process.

For all role enquiries, please start by sending an email. If you call, your query will be directed to Krystal Candzoukovski, who will forward your questions to Renee Wilson.
To learn more about this role before applying, please read the attached position description.

RDD is currently responsible for the following Redress Schemes:

• Administering a redress scheme for Victoria Police employees who have experienced workplace sex discrimination and/or sexual harassment. This redress scheme provides front-line support services, assessment of applications, and provision of financial redress outcomes to eligible participants and is implementing a tailored Restorative Engagement program. The Police Scheme is now closed, applications are still be reviewed and assessed and outcomes delivered.
• Delivering a redress scheme for Fiskville affected persons in response to recommendations from the 2016 Inquiry into the Fiskville Training College Final Report. The scheme provides financial redress, which acknowledges past harm and offers financial and non-financial support