Case Manager Assistant I at Sarasota Memorial Health Care System

Sarasota, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Healthcare, Documentation, Communication, Technical Support, Clerical Support, Discharge Planning, Medicare Knowledge, Data Input, Relationship Building, Initiative, Self-Direction, Windows Software, Oral Communication, Written Communication

Industry

Hospitals and Health Care

Description

Department Integrated Case Management Job Summary Responsible for providing support to Case Managers to ensure case management services, communications, and appropriate documentation is consistently processed, while serving as a liaison for patients, family of patients, and hospital staff to ensure patient satisfaction, experience, and quality of services are delivered. Responsible for ensuring compliance with regulatory requirements including identification and timely notification of Medicare patient rights, payer correspondence including coverage notices and denial/appeal rights. Requires the ability to provide an in-depth explanation of Medicare rules and regulations as it relates to patient status, discharge processes, and post-acute services to Medicare beneficiaries. Assists with providing technical and clerical support, to the case managers to timely transition patients to post-acute services in support of efficient patient throughput and hospital capacity. Required Qualifications - Require a minimum of two (2) years customer service experience in a healthcare or related setting. - Require a High School Diploma, GED Equivalent, or Certificate; Associate's degree in related field preferred. Preferred Qualifications - Prefer knowledge of computer systems. - Prefer previous healthcare experience with discharge planning activities. - Prefer demonstrated ability to accurately document in the medical records and various case management systems/software. - Prefer effective oral and written communication skills. - Prefer demonstrated ability in establishing and maintaining effective working relationships. - Prefer demonstrated initiative and self-direction. - Prefer demonstrated computer, keyboard and data input skills. - Prefer demonstrated knowledge of Windows software preferred. Mandatory Education Preferred Education Required License and Certs Preferred License and Certs

Responsibilities

Provide support to Case Managers to ensure case management services and documentation are processed. Serve as a liaison for patients and hospital staff to ensure patient satisfaction and compliance with regulatory requirements.