Case Manager - Bilingual (English/Spanish) at Bethany Christian Services USA

Memphis, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case management, Bilingual, Spanish, Trauma informed care, Social work, Crisis intervention, Family reunification, Home study assessments, Child welfare, Resource referral, Advocacy, Clinical skills, Communication skills, Microsoft Office Suite, Documentation, Networking

Industry

Non-profit Organizations

Description

This position primarily serves clients in West Tennessee and requires frequent travel to other areas in Tennessee, Kentucky, and Mississippi. Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact. As a HSPRS Case Manager, you’ll walk alongside unaccompanied children as they seek family reunification, older youth preparing for adulthood in a new country, and foster families who give these children a home away from home. How Your Role Makes a Difference * Provide culturally and linguistically appropriate Post Release Services (PRS) and comprehensive case management services; * Maintain a caseload in compliance with contract terms and agency expectations as defined by program supervisor; * Effectively maintain case capacity and trending of all caseloads; * Conduct home visits in accordance with contract requirements, when needed; * Conduct the reunification process by performing home study assessments as needed; * Perform resource referrals, community connections, and case management services while utilizing trauma informed care throughout service provision; * Conduct assessments tailored to the clients needs, while working collaboratively with the program supervisor; * Assess potential placements for unaccompanied children (UC), to include but not limited to interviews, outreach to family in home-country, and home study investigations; * Complete and document all required reports, case notes, and case contacts in the appropriate database in accordance with the expected timeframes and requirements; * Provide psycho-educational information, referrals, outreach, advocacy, and support to children and families; * Provide family stabilization counseling and assist qualified unaccompanied children in accessing services provided through TVAP services; * Develop and maintain positive networking relationships with community partners and resources for families; * Refer and connect families to available resources on an on-going basis; * Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices; * Serve clients within the entire state of the respective location, as assigned; * Participate in mandatory training requirements and ongoing trainings monthly and annually to meet all federal, state, and agency expectations; * Attend weekly meetings with supervisor to consult on cases, and to review case plan and direction; * Participate in peer to peer support opportunities within the branches for growth and sharing of innovation and case consultation within the sites; * Keep abreast of community resources and refer families for support, as needed; * Stay abreast of all agency, federal, and state regulatory requirements related to social services; * Essential job responsibilities may vary based on the specific needs of each program/department; * May be required or asked to participate in a Bethany sponsored event; * Complete other duties as assigned. What Will Make You Successful * Bachelor’s degree in Human Services, Social Work or related field of study from an accredited college with at least two (2) years of case management experience in child and family services or at least three (3) years of case management experience in child and family services, family preservation, kinship care, or refugee and immigration fields in lieu of education; * Bi-lingual English and Spanish; * Demonstrated ability to service a difference group of clients, to include refugees or other minority families; * Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees; * Knowledge of state, community and agency resources for victims of abuse; * Excellent verbal and written communication skills; * Demonstrated clinical, therapeutic, and crisis intervention skills; * Ability to work independently and exercise a high level of confidentiality; * Adheres to all agency and departmental safety procedures including reporting any unsafe practices, equipment, and environment, and takes an active role in correcting the unsafe practice, equipment or environment through proper notification channels; Successfully pass a TB test annually and document preference to receive or decline Hepatitis immunization; * Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite; * Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany; * Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage; * Pass a criminal history screen, including state and local child protection agency registries; * Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident; * Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization; * Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route: * Varicella: two doses of varicella vaccine (at least four weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from a healthcare provider verifying previous infection. * MMR: two doses of MMR vaccine (at least four weeks apart) OR titers indicating immunity to all three diseases. * TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood. * Influenza: one dose annually during flu season. * Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity. We Invest in You * Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul * Access to training, professional development, and career growth opportunities  * Comprehensive health insurance (medical, dental, and vision) * 403(b) retirement plan with employer match eligibility * Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks) * Access to education reimbursement for those that qualify * Comprehensive employee assistance and wellness program * Employer paid long-term disability and group term life insurance  #LI-CC1

Responsibilities

The Case Manager provides culturally appropriate post-release services and comprehensive case management for unaccompanied children and their families. Responsibilities include conducting home visits, performing home study assessments, and maintaining compliance with contract terms and agency requirements.