Position Title: Case Manager/Certified Counselor
Location: Outpatient Treatment Center
Schedule: Full-time, Monday–Friday
Compensation: $28–$33 per hour (depending on experience)

POSITION SUMMARY:

The Case Manager is responsible for providing individualized support and coordination of care for clients undergoing outpatient treatment for substance use and co-occurring mental health disorders. This role ensures that each client’s treatment experience is well-organized, goal-oriented, and leads to a successful transition to the next level of care.

QUALIFICATIONS:

• Bachelor’s degree in Psychology, Social Work, Counseling, or related field preferred (or equivalent experience)
• Minimum 1 year of experience in a behavioral health, SUD, or residential treatment setting
• Strong understanding of the recovery process, case management principles, and community resource coordination
• Proficiency with EMR systems (Kipu experience preferred)
• Excellent communication, organizational, and problem-solving skills
• Ability to work independently while also collaborating with multidisciplinary teams
• CPR/First Aid certification (or willingness to obtain upon hire)

• Conduct biopsychosocial assessments and gather clinical and demographic information upon admission
• Develop and update individualized treatment plans in collaboration with the clinical team
• Coordinate referrals and discharge planning, including outpatient treatment, sober living, transportation, and legal or employment-related needs
• Facilitate case management sessions with clients to assess progress and address barriers to recovery
• Communicate and collaborate with family members, legal representatives, and outside providers (with proper consent)
• Document all services, progress notes, and treatment plan updates in the electronic medical record (EMR) in a timely and accurate manner
• Attend and participate in clinical team meetings, case reviews, and shift handoffs
• Monitor client compliance with program rules and provide feedback or interventions as needed
• Provide crisis support and assist with safety planning as appropriate
• Maintain up-to-date knowledge of community resources and recovery support services