QUALIFICATIONS AND SKILLS:

• University degree and/or Community College Diploma in social services or related field
• Minimum two years related experience in direct service delivery to individuals with serious mental illness and addiction issues
• Experience in conducting client intakes and assessments
• Registration with regulatory body is preferred
• Knowledge of culturally competent practices
• Demonstrated case management and referral skills; and ability to effectively link clients to supportive services
• Knowledge of and sensitivity to issues of gender, race, sexual orientation and issues impacting diverse communities
• Experience in working effectively as a member of a multidisciplinary team including internal and external stakeholders
• Ability to work collaboratively with community partners
• Maintain client records / files according to agency standards
• Knowledge and experience with data management systems, particularly Catalyst and CRMS (Client Record Management System)
• Possesses good judgment and problem solving skills
• Effective written and verbal communication skills as well as presentation skills across all levels of the organization
• Excellent computer skills with advanced proficiency in Microsoft Office
• Superior time management skills, multitasking and ability to prioritize tasks with minimal supervision
• Proficiency in a second language would be an asset, preferably Punjabi, Hindi & Urdu
• Familiarity with Cloud technology and Share-Point is an asset

REQUIREMENTS:

• Possess a valid Ontario Driver’s License, have regular access to a reliable vehicle and provide proof of adequate vehicle insurance
• A satisfactory current Vulnerable Sector Screening report
• Current CPR and First-Aid certification
• Vaccines (COVID-19 and others) are encouraged

• Assessment and referral
• Develop and implement care plans based on family/client-centered recovery goals
• Provide short term case management and follow up services when needed
• Ongoing monitoring until clients can be discharged from service
• Provide input into ongoing development & continuous quality improvement of the program
• Maintain accurate and confidential case notes, reports, and data entry in accordance with PCHS policies and funder requirements.
• Track outcomes and contribute to evaluation metrics for the program.
• Attend regular training on trauma-informed care, cultural humility, case management best practices, and legal updates
• Participate in team debriefings, peer support initiatives, and supervision to maintain wellness and prevent burnout
• Participate in continuous quality improvement processes
• Attending and actively participating in team meetings, client-related meetings and program meetings as required
• Working effectively and collaboratively with program teams, internal and external to PCHS
• Other related duties as assigned
  Hours: Full time Contract ending December 31, 2026.
  37.5 hours per week (Some evenings and weekends work is required)
  Annual Salary: $50,000 to $55,000
  Position to commence: September 2025
  Please submit your resume to the Hiring Committee at hr@pchs4u.com by September 16th, 2025
  Please add Job Posting # CARE-MH-030/2025-26 to the email subject line and cover letter.
  PCHS offers an attractive and rewarding work environment. We appreciate all applicants’ interest, but only those under consideration will be contacted for an interview.
  PCHS is committed to diversity in its workplaces and welcomes applications from all visible minority groups, women, Aboriginal persons, 2SLGBTQ, persons with disabilities, among other self-identified diverse groups. We also provide accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (’AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources at hr@pchs4u.com
  Job Type: Full-time
  Pay: $50,000.00-$55,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• On-site parking
• Vision care
• Wellness program

Work Location: Hybrid remote in Brampton, ON L6T 3T